Free Legal Advise
We offer free basic advise to enable you to decide as to what steps you can take or what kind of action you can initiate against the wrong doer company. Consumer Law in India is mostly based in Consumer Protection Act 1986, which contains little over 30 provisions/sections and it was last amended in the year 2002.
The Consumer Protection Act 1986 provides for the creation of District Consumer Redressal Forums at District level, e.g Delhi alone has nine District Consumer Forums functioning at different places. Jurisdiction of District Forums depends of the place of office of opposite party or the value of subject matter. The pecunary jurisdiction for the District Consumer Courts is Rs 20 Lakhs, and while you need to approach State Commission in your state in case of value of goods/compensation claimed exceeds 20 Lakhs.
You can drop your query here for free guidance and in case required, we can even help you get professional advise from an experienced and highly qualified advocate.
Popularity: 100% [?]
Dear Concern,
This is Abha, I had joined a software company named S3 Infotech Pvt. Ltd,Noida on last year.As per my Offer letter policy ,if i want to leave this organization then either i have to give 3 months notice period or 3 months salary and same is applicable for company also. But,on ,15 feb , 2012 i have been fired from the company without getting any notice period .Now, when i am claiming for my Compensation pay as well as reasons for firing, they are not replying.
Kindly suggest solution against the same.
Hi, I am a journalist. I had freelanced for Perfect Woman Magazine, Mumbai. The story was assigned on 8 November 2011 and I had submitted the same on 11 November 2011. Till date – 27 February 2012 neither have they informed me about whether they have used the story or not, nor have they paid me. I have been in touch with them regularly through emails and chat but they haven’t responded and refuse to disclose their office address. If they haven’t used my article, I don’t expect a payment but they are not even responding to my mails asking about the status of the article. Pls help!
Hi,
I want to know that, what can be done against the companies that cheat through the advertizing, as in actual the product specification doesn’t match to the product shown in the advertizement.
Is it possible to file a law suit against them.
There are number of occasions where such cheating has bean penalized, but in US, can same be done in India (Do we have enough strong consumer Laws in India as well?).
Thanks
Dear Sir,
I have booked a flat under constuction, & i have paid 3/4 amount of that flat when i asked my builder to give a receipt if last paymant she is telling that we dont have right to ask the receipt of payment , we should take whenver she give as i have asked she is telling i am cancelling tha flat.
she can do like that please give me suggestion.
This is for your information that as my original deed of my flat was with GIC Housing Finance Ltd. , Kolkata Office, because for a housing loan taken against the same of an amt. 2,00,000/- ( Rupees Two Lacs only ). But, after refunding 1,50,000/- ( Rupees One lac Fifty Thousand Only ), the so called manager of GIC, Mr. K. Basu wrote me a letter, that my ORIGINAL DEED IS LOST from their custody.
I filed a case against them at DISTRICT CONSUMER FORUM – BARASAT ( NORTH 24 Pgns.) WEST BENGAL at December 2010 but after a long harassment of dates, the Judge dismissed it at Jan.2012 showing reason that I am not in a position to ask for my Original Deed because I still did not paid the rest 50,000/- ( Rupees Fifty Thousand only ) to GIC.
Now, I will pay my loan surely but what about my deed ? My lawer Mr. Tarun Joyti of Barasat Court is avoiding me. He may be purchased by GIC.
What should I do ? Please help me .
sir in 2007 i bought 12000 sq feet place from landlord.but he gave agreement with wrong place. and now dayshe is not givung mymoney return. i gave 350000Rs. what i do sir ,.he has good aprroach in police station . till time he is not giving my money.
I had purchased a bike named “HUNK” on 31 Aug, 2011 from an authorized dealer of Hero MotoCorp Ltd. named “KUNDAN AUTOMOBILES” which in Pune at Bawdhan. It has been just 3 months from the date of purchase and the bike is coming out with many new problems every week. I have even reported to the dealer for about 7-8 times about the problem but he is not able to service it properly and make the bike proper because of which after every 3-4 days I face a problem. The problems which I have faced till now are described below:
1. Just after 2 weeks of the delivery of bike both of tyres were found punctured badly. There were almost 15 punctures combining both the tyres. There was a leak from the rim side of back wheel also so I took it to the dealer the next day and they changed the tyre and from that day the back tyre is alright but the front tyre is still getting punctures. The rim problem was also solved after I said them 2-3 times.
2. Afterwards the nuts of the mudguard fell down and then nearly after a month when I was riding the bike the gear broke down on the way only. The nuts of the gear loosed and the gear broke down in the way which made me very frustrated.
3. The oil leakage is also the another problem which results in another problem i.e., hard gear shifting which makes me more frustrated.
4. The rim problem which is mentioned above was solved on 9th December, 2011 when I gave my bike for first service. From that day the rear tyre is alright and doesn’t give any problem.
5. Another problem which came out on 18th January, 2012 is that while I was driving the bike the race wire broke down because of which I have 2 leave my bike in the college campus and go hostel by rickshaw.
From the day I have took this bike some or the problem comes out which frustrates me and because of which I get stucked. After telling the service centre so may times they don’t provide me proper satisfaction. Half of the time I have to travel by rickshaw or bus just because this idiotic bike doesn’t works properly. I am fed up of this bike so am requesting you to please do something. Either tell them to give me my money back or give me new bike and take this idiotic bike.
Hello
My father had taken home loan from Oriental Bank of Commerce and its loan insured by bank from oriental Insurance.and he has expired on 26/01/2012. when we go to bank for Relieve the loan they told me that loan is covered only accidental death and any other death. so please help me what i need to do in that case because our earing is only our father.
please give the suggestion.
thanks
vipin
I had a consumer complaint in state commission at Bengaluru. Case was dismissed on wrong ground on 23/11/2011. I did not get the proper advice any where. I wants to file my first appeal against the judgement in Delhi and I am based in Kolkata. Please inform me about the eligibility of period , can I file appeal now ?
Hello,
I have a complaint against Terry Communications which is a mobile dealer and unfortuantely made me purchase a product of Rs 18000. After purchase of the handset, I found no warranty or no official card inside the box. I was suspicious, and contacted the office but they refused to hear my complaint. I then realised they were selling second hand sets. This must be really complained. I hope my complaint would be accepted and addressed.
Thanks
Hi
I want to file a case against Bestylish.com (online shopping company based in Gurgaon). They have cheated me. I bought a pair of boots for my wife.
On their website, I placed the order for Bootz Collection Women 1058 show priced at Rs 999. As per the description of the item, it is a knee length show. On their website, they have a Bootz Collection Women 1056 which looks exactly the same as code 1058. The only difference is that 1056 is not knee length. My wife specifically wanted the knee length shoe. I called Bestylish customer care but they say that they have sent me the correct product only. They asked me to take a picture of the shoe that I have received and send it to them on their email address care@bestylish.com. I sent them the pictures and I received just an auto generated mail that they would revert to me. It’s been 6 days. They are neither responding to me not giving me an exchange. I called them again and asked for a manager. They disconnected the call. Later, when I called back, the lady “Sonali” told me that the manager was busy on a call and that she would arrange for a call back. The manager didn’t call me back. I am so fed up with them that I want to file a law suit in Consumer case against them. Please help.
Regards,
Darpan Batra
i invest rs 100000/- in sahara commercial corp. for purchase product/housing unit an advance booking under sahara swarna yojna . this scheme run with a sales promotion scheme & i got a prize through this scheme. now sahara says to avail this prize add equal money in prize money but at the begining no any this type of bonding comes in my knowledge. is this type of case lodged in consumer disputes redressal forum.
Dear Sir,
I have fought a case in the district consumer forum and the judgement has been announced. I
wish to appeal in the state consumer forum.
1) In there a specific format in which appeal has to be made ?
2) Is there a specific format of the appeal to get the original documents back ?
Case summary:
Paid 15 lacks to a builder in a pre-lauch offer to buy a house which was supposed to be constructed after getting the required approvals within one year. No legal agreement of sale was signed but
all the commitments were given in email. The builder did not get the approvals and start the project even after five years.
Judgement : Builder should pay the entire money with 9% interest from the date of filing the complaint along with a compensation of Rs 25000/-.
Our Grievance : Money should be returned with interest from the date of payment , five years back and not from the date of filing complaint one year back. Builder used our 15 lacks for five years by giving false assurance which has resulted in loss of interest ( about 6 lacks ) of the principal amount
over the past four years.
Please advice and share your opinion.
Thanks in advance.
Regards
I am the student of IACM Smart Ltd. Gurgaon from April 2011 , pursuing Master connect course in Hardware, Networking, and Security System. Recently they tied up with ECCOUNCIL, who provides the Training and Certification of CEH (Certified Ethical Hacking). After realizing good carrier in CEH and 100% job guaranteed assurance, I joined the first batch of CEH and cleared fees Rs 21000. But a month later I found out that other class fellows have paid 18000 rupees for the same. Please give me advise what action I can take against them.
i have brought one EURO TANK from a dealet but it is not original, i have to register a complaint against him i have original bill please suggest me.
Respected Sir,
I am working with a software company in Pune. I never applied for the credit card. From 6 months I am receiving a calls from the ICICI credit card. The person who is calling his name is Rajesh Pal and he is calling from 02261204715. 6 months back I had received a call from ICICI executive to pay Money for credit card. I discussed with them and verified the documents , all the documents are fake. That executive clearly informed me that all the documents with ICICI are completely wrong and they are not matching except my name. After that I didnot received the call till next 4 months. Now again the calls are coming from Rajesh Pal. HE doesn’t know how to talk . He is using abusing words. He is not ready to listen anything. I asked him to come to pune to discuss. But he is not ready. He provided me one wrong mobile no. we tried to call him it went to different person. Now getting calls repeatedly. I donot have access to receive calls in my office, so my mobile alwaays in locker. and this guy calling 60 times per day. My request is that please look into this issue and relieve me from this types of calls.
i am facing problem to withdrawal my PF amount, i gave resign on 4th feb 2011 from my company and i apply on june 2011 for my PF, but my previous company is not submitting my PF form, when i am asking about the status of my PF, but every time they are saying my PF form will submit on coming month, already 8 months passed to submit my PF form, kindly do support, how can i get my PF, i have PF account and acknowledge of my PF form,
Good Morning,
I received an electricity bill from NDPL of Rs. 19539/- in dec 2010 with a disconnection notice. They have transferred the dues of a temporary connection which was disconnected in 2005 & a new permanent connection was provided. I approached CRGF (Consumer Grievance Redressal Forum) for NDPL. Per order passed by CGRF in May 2011, NDPL has to pay me Rs. 3900/- (appx) as the security deposit as security of the temporary connection was never refunded by NDPL. Instead of refunding the money, they have sent another disconnection notice and with the non-payment dues of Rs 1450. I wrote to district manager of NDPL against the harassment & contempt of CGRF but no action was taken on complaint. Moreover, NDPL was sending their collection agents to collect the payment and disconnection of electricity, though all my current bills were paid. This was very embarrassing in neighborhood. Eventually, I approached CDRF and filled a case against the contempt of court, mental harassment, threatening & for embarrassing dec 2011.
Please suggest does consumer law give me a legal right to ask for an apology and compensation from NDPL.
Regards
Amrit
Dear Sir,
to whomsoever it may concern, please look into my issue. i
recharged my phone in paytm. there i got the 500 rupees coupon from
timtara. then i purchased i phone from timtara using that code. i already
paid for that from 3rd of january and it was still not recieved. my order
no is 10074523. please do something about it. please contact timtara
regarding this. i called up them and they are not recieving my call.
Dear Sir/Madam,
I sent a Insured Parcel through Valmikinagar P.O on 18/02/2011 vide Insured Parcel Receipt Sl No-993, to Smt. Sudipta Biswas, C/O Paran Krishna Halder Girls High School, P.O :- Kholapotha, Distt :- North 24 Parganas W.B, but as on date I has not received any information about my valuable items.
My Mobile No- 8544252743 & No- 7352076255
I, the undersigned, Varghese Winston, hereby state as under, working with “Hesel Engineering Pvt. Ltd,” in Cochin as a “MIS Coordinator”. I have a Salary Account in HDFC Bank (A/C # 05201050073480), Palarivattom, Cochin, Kerala. My HDFC Bank Customer ID is 32789089. And also HDFC issued Credit Card number is 4346781008931743.
The card limit is Rs.15000/-. At that time I employed with Hesel Engineering Pvt. Ltd. I have used this efficiently nearly more than Five Months. I met with an accident in the meanwhile and fractured my right hand, Due to financial constraints; I was not able to pay my credit card payments for two months. But I had paid promptly for the previous five months.
I used to get calls frequently from HDFC bank collection team insisting me to make a payment of Rs.1000/- in order not to deactivate my card. I had discussed all the financial problems as well as about the fracture on my wrist, which allowed neither go to my office nor paid for those days from the office.
I have requested HDFC bank people to give one more month to make payment, but they send certain people to my residence and asked for the complete amount, when I enquired about the same one of the executives from HDFC recovery team holding Mob Number: 9846233244, talked inappropriately and threatened that he knows how to collect the amount, At first I decided to go with cyber cell, but one of my friend turned me off, later I got a call form one of the landlines from HDFC bank recovery team and again asked to settle the amount, then I asked for the misbehavior of the executive to me, and also replied that once the bank called me for the settlement only I’ll pay the amount, there were lots of disputes with the credit card account that I’m being charged higher for not paying the amount for the past couple of months, till then I used to get calls in my land phone and sometimes my mother who is very old would be handling the phone but the executives from HDFC whoever calls up insist her to make the payment using filthy language and improper words.
In the meanwhile I lost my Job in December 2010 and for months I could not find out a new job, because of the financial problem, I decided to settle my PF account (KR/19859/534) and the amount was supposed to come to the above said HDFC account as there was no bank account with me, If I was working with one of the other employers, I would get one of the other bank accounts. On 13th May 2011, My PF account settled and an amount of 22706/- has been credited to my HDFC Bank account, I withdrew an amount of 6500/- and by the evening when I checked in the ATM and the balance was 0.00INR, Checked with the net banking and understood that the amount has been held from the bank, but the bank was not informed me before holding the amount, survival in jobless situation was very crucial.
HDFC Bank held an amount of 16206/- in my account, but I have used the credit card for purchasing around 8000/- and the bill amount reflects as 25916/-, Secondly I’ll have to get time to settle my credit card. I have not authorized HDFC bank for blocking my account and recovering money without giving intimation, I also have not activated the feature of auto debit.
Later I went to the Credit card department of HDFC bank for the settlement and asked for the non usage waiver, they were not given any waiver and they have posted this Rs.16206/- to credit card account and asked for another 9000/- to settle.
After 8 months 13/01/2012, two of the recovery executives came to my home and threatened my aged parents and checked with my relatives and friends using filthy language. Now I would like to file a complaint against the HDFC bank for the way they hard collect the amount. I ‘m very much afraid about the rowdies whoever comes at home regularly and now claim an amount of 17000/ due for immediate payment.
Dear Sir/Madam
I have done work in construction of TELECOM TOWER in Civil Work as a Sub Vendor under ESSENN COMMUNICATION, SILIGURI and the order of the work was from INDUS TOWER LTD. It has been 2 years since the work is completed but I have not got the full payment yet. After paying Rs. 1 lac to me they have not paid the the remaining due amount to me but INDUS TOWER LTD claimed that they had made the full payment to ESSENN COMMUNICATION.From the last 2 years I have repeatedly asked for the due payment but they had not given me any amount instead of that they are making useless excuses. After refusing to paid the due amount to me, I have filled a complaint in CONSUMER FORUM regarding the matter. Their lawyer petition that this case is not a case of CONSUMER FORUM and the case is under processed.
Its my humble request to you to please inform me whether the case is of CONSUMER FORUM or not and kindly help me in solving the case.
Dear Sir,
I am already having an account (A/C. No. 31196679972) in SBI in Shayampet (5325) Warangal District, Andhra Pradesh. Now I need to open an
SB account in Bhiwandi Branch where I am Presently Living. Problem is that I Have Only Minimum Documents That is RENT AGREEMENT FOR
ADDRESS PROOF AND VOTER ID PAN CARD AND MY SBI PASS BOOK FOR IDENTITY PROOF. The Bank person said that U dont have enough documents to
open an account in our branch. but I have an Rent agreement on Rs. 100 Stamp Paper and also Already had Accountbut Bank Authorised Person
said those are not valid for open an account. and also customer care exicutive said that India Passport also not valid address proof
valid for only ID Proof.
so pls help me what to do….
Dear sir/Madam
I was using idea cellular and my number is 96050*****.
My complaint is about inactivation of sim.
Sir I was using the sim for past 6 years, I couldnt use the service for past 3 months.
As per the customer care I recharged for 500 INR to make the connection valid for 1 year.
The customer care has informed that the number is in market and they cannot help with this.
Please kindly advise me how to activate my sim.
thanks
sreejith
Dear Sir / Madam,
Mr. Abhilash one of 100best buy.com Executive called me on 23rd of Decemeber 2011 and told me about Apple I Pod worth Rs. 10,700/- and Reebok Wrist Watch for that I would have to pay Rs. 1164/- the Vat 5%. I agreed to that. I received the Product on 31st of December at around 1.00 p.m. When I opened the Parcel the Reebok Wrist Watch Belts was broken and The I Pod which I recived was of Local company and the packing of I Pod was in a Broken Plastic Box.
I am trying to contact since then to 100best buy.com but no one is trying to help me out. I have talked with Mr. Anil kumar / Mr. Avinash / Mr. Prashant. They are telling me to send the Product which I have received, but how can I send the Product back. They are not responding or helping me to short this problem. So, I request you to please take legal action angainst 100best buy.com and I want my money back.
Kindly, receive it and do the needful.
I bought a flat in Mumbai. The property builder gave a building plan and with the same plan the property was registered. The plan had a slith parking at ground floor in all the three wings A,B & C. Now he is building flats on ground floor with no new plan approved.