Ramesh
Kathua J&K

I am the victim of Cash fraud conducted by ICICI Bank account holders.
The payment was deposited at ICICI Bank Branch at Pathankot in
2007-08. Please advise me where I have to file the complaint.

BALACHANDAR
nagapattinam

Sir,
i bought data card at Rs.2500/ on november 2010.but at that the right
price was Rs.2000 only.so i requested the customer care centre to
refund my money Rs.500 by letter and often i requested them directly
but they never care for me . and one day SDO gave his own money . and
more over that still i unable use that card because they didnt provide
any 3g service in my place situated at 1.5 km away from BSNL exchange
and i already asked about the tower range in my place . they told me
the positive word so only i bought. from this without provide the
service they are selling thier products so please help me what to do

Priyanka mathur
Banglore

Yesterday i.e 01/04/11 one of the agencies providing domestic help
contacted us for providing maid according to our requirement,they
took the service charge rs.200 and deposit of 3000/- for six months
and we signed an agreement but now today morning when d maid came she
refused to do d work agreed upon and told us she’s not going to come
from tomorrow.On top of it the agency also is not sending us any
replacement and they r now telling us that we should adjust and pay
more money than what we mutually agreed on and that they will not
refund our money in any case.We r stuck.Kindly help

Harendra H. Mehta
Vadodara

I subscribed to Aviva policy for 5 years. I decided to surrender the
same on February 23, 2011. I submitted all documents and was told that
I would receive my proceeds in 10 days. I have reminded them several
times in last two weeks but have not received anything. The value is
about Rs. 49,000. What should be done to make Aviva respond?

Daulat Vatnani
Ulhasnagar dist. Thana Maharashtra

complaint of Non working registered on 25/3/2011.
with toll free nomber. mails sent to company voltas. bno action by
company . they must repair a C within three working days . their
servise after sales seems to usless. i wish to recover costs from
company for their delay in reparing and causing me incoveinence and
mental tortire kindly advice
vatnani cell 9699960600

Kislay Sharma
Orai, Dist- Jalaun, UP

Sir, I Joined a company called Yash Mehta studio and Gecko Films,
Ajmer on 11-9/2010 with salary of Rs 10000 per month. I give
resignation on 5/4/2011. Now they are’t paying me due amount for 25
days which is Rs 8333/-.
What should I do.
Please Help me.

Chaudhari Girish Bhagwan
Jalgaon

Sir, I have purchased new Bajaj vehicle from last year.However the
vehicles average per lit is too less than claimed by company. please
send me the procedure to file complaint against the
Dealer/Manufacturer

Gaurav Chawla
New Delhi

We booked our Mauritius Honeymoon package from D.paul’s tours &
travels and as per the package our scheduled departure for Mauritius
was 21st Nov 2010 @ 5.20AM in flight no 0745 (Both Tickets Attached)
but flight got delayed by almost 18hrs & rescheduled @ 10.45PM.

We have been tracing D.pauls & Air mauritius since Nov but no reply.
D.Pauls says “Talk to Air Mauritius” & Air Mauritius say “Talk to
product your Travel Agent”.

SHARDA
ALWAR

I was forced to leave the course(ASP.NET with C# from IT Brain
Shapers,Munirka) after charging full fee in advancne & giving just a
few classes, by changing the timings unilaterly, knowing that it was
impossible for me to continue the course in the new timings. I was
promised that since batch could not be managed at its earlier
scheduled timings, the best they can do for me was to refund my full
fee. I was not left with any choice but to leave the course that I
joined to develop a project in ASP.NET Language as I was required to
submit it in my final semester of the MCA degree course. I was
betrayed and left to manage the project on my own. Besides I was not
refunded even a single rupee after waiting for a long time for them to
keep their promise even after reminding.

Anand Utage
Pune

I am facing forcefully “VALUE Added SERVICES”activation along with the
balance deductions from my Airtel prepaid card. Regarding this i
escalated the same with various Airtel authority but got poor
response. Also sent my written complaint to TRAI but no use.

Few told that Consumer Forum doesn’t have any right to address &
reolve Telecom disputes. It shd addressed infront to Arbitrator.
Can you help in this , by shairing 1 or 2 Consumer Forum successful
judgements against Telecom providers like Airtel.

Also guide me further how to fight against such Lootaru company for
their forcefully Lootmar ?
Please help

Rahul
NEWDELHI

i had 3 coupons..i gave those coupons to shopkeeper to redeem. now the
shopkeeper says that he received only 2 coupons..

what should be done…???

Sangam.Vincent
Guntur

Sir,
Even settled the claimed issue by paid cash 3 years back,still
receiving legal notices from banker with a huge due amounts.B’coz of
this due my name is still reflecting in CIBIL which is showing me as
DEFAULTER and not able to avail any financial rating.

Please advise me to resolve this harrasement

Praveen
lucknow

Sir, I booked a flat on 12/3/2010 by paying rs 1,85,000.the builder
gave option that booking amount can be refunded after 1year with
interest of 10 percent.As the project was not progressing properly I
decided to cancel my booking and demanded refund of booking amount on
15/3/2011. the builder is delaying the refund and telling some or
other problem(orally).He is not recieving phone calls.Please tell what
should I do.thanks

sachin kamble
Mumbai

Dear Sir,
This is regards to my Brother Nitin N.Kamble who has died on 24th
April 2010. His one personal loan of Citi Bank there & on Dec-2010 had
the last EMI Date. Since 2007 is paying for 48 months. Now the issue
is after my brother marriage he seperates from our & staying with his
wife since 7 to 8 years before. After he expire & now citi bank is
coming to my old home means my dad home & asking for his balance
amount. As we don’t know any thing about the same.As per bank person
there is 13 thousand pending showing & we donot have any details when
he had taken & how is paid all the things. So my query is after his
dead who is taken thhe loan & now he is not there. So can bank can
recover the same from his parents & brothers. As i aware the amount
gets waive offf after the applicant dead.
So kindly guide & help us on same to close this issue.
Loan taken for Amt :22,000/-

Elder Brother of Nitin Kamble,
Thanks & Regards,
Sachin N.Kamble

Rohit Gulati
New Delhi

Hi,
My name Rohit Gulati,I have purchase micromax a60 mobile last month
since then I am facing problem with the phone, I notice that the
battery does not hold the charge and the camera of the phone does not
work some time and I also get a error message sd card not found, I
went to Micromax mobile service center they told me that headset is
faulty and it will take 10 to 15 days to repair it or you can return
this phone back to the shopkeeper and get a new,I went to shopkeeper
from where I bought this mobile,they told me it will take 15 to 20
days to get replacement mobile, I decided to return the faulty handset
and get a new one, after 20 days last week I got replacement mobile
still I am facing the same problem battery of the phone does not hold
the charge, I have to charge my phone after every 4 hours,camara of
the phone does not work and some time phone turns off automatically I
was told that again you have to submit your phone at the service
station for repair, I was fud up with the phone I went to shopkeeper
to return phone to get my money refunded which I have paid, he told me
that micomax is a small company they will not take mobile back and
refund your money.

It is very frustrating to have a mobile phone which is not working,I
wrote a letter to Micromax company but got no reply that is why now I
have decided to register a formal complaint against micromax mobile
their poor quality products and customer service now I don’t want to
use Micromax mobile I want my money back which I have paid.

Your early action will me highly appreciated.
Thanks & Regards
Rohit Gulati

SHIV NARAIN BHATT
Basti, UP

Dear Sir,
PLease some take me advise or step for my problem. Year 2009 we
purchased a airtel mobile SIM card in Basti Distic UP with our
supporting document proof but this time one person send a message your
name (with supporting document)one no are sown in AIRCELL mobile SIM.
This is used totally wrong work and after some time you arrested
because after investigation your name & addreses is found in this case
so you collected some document for safe side and you check your SIM
when we check our AIRTEL SIM we found this SIM are Other person name
so please you advised for what we will do for our safety because
Police are taking tread some time so i am so worry about this. I do
not no what we will do and rectifiy our problem.

sabahat
Lahore, Pakistan

Dear sir,
Hope u r in good health. My proposition is that a generator supplying
firm buys a generator part to install it at a site of one of our
customer. But that part found defective and faulty at first instance
therefore our firm has to buy another one to satisfy our customer. The
person from whom we buy that part was informed to undo the fault but
he failed and ultimately upon his assurance we have to buy a new part
and installed it at out customer’s site. Can u guide me that are we a
customer as we have purchased it initially as customer but the part
found faulty nd we have to purchase another part so in this way we
suffered almost 25 lakh.
I will be grateful to have a positive response from u. I find it in
indian case law but since here in pakistan only AIRs are available so
i need ur help on the definition of Consumer.
Best regards

sanjeev kumar
new delhi

I want to know that what is the order of Judge regarding Case no. 462,
form no.2, Name neeraj Baniwal Vs Indian Bank. Last date 21.03.2011

Reuben Moses
Vishakhapatnam

respected Sir,
I bought sleepwell matresses and the piece was not made properly,i
noticed after it was bought home..now am asking the company to
replacve but they say they stitch ..but the cloth is very damaged ..am
sure it got wriinkled and will tear very soon…these people say they
wont replce..kindly advice…Thanks

Thanks and Regards
Reuben Moses

Sachin Kumar
Patiala, Punjab

Dear Sir/Mam,
I was using Reliance Post paid CDMA mobile service for almost 3 years
one day I got a call from reliance office that whether I want to
convert my CDMA to GSM, I agreed on the condition that my plan, call
rates etc. everything will be the same just CDMA will be converted to
GSM. Then they sent their man for paper work etc. and my CDMA was
converted to GSM. Now on 18 March I received a bill of around 600 that
was not according to my plan, plan was changed, there was no discount,
different calll charges etc. I complaint so many times to customer
care, mailed but no body resolved my problem. I received calls to pay
my bill, I asked then rectify my bill. The complain is still not
resolved my outgoing has been barred. I am mentally harassed. I have
copies of my mails to customer care. Kindly guide me in this case I
want to file a case against reliance.
Thanking you

SMLuthra
Lakshmi Nagar delhi 110092

I have a service contract signed for 1700 RS for 2 years.
They refuse to give me any service nor return my money.

rakesh
cochin

sir iam Rakesh from kerala, my problem is that, iam compleated a
marine mechanical fitter course from an institute named college of
marine tech. during 2005-2007.the course fee and hostel fees are paid
by a nationalised bank education loan. after the completion of the
course i apply for some company for job, due to value of the
certificate i cant get job. the institute offer that the institute and
the certificate are authorised by govt. but these are not affiliated
to govt.org. now the bank (education loan issued), is taking action
against me for recovery. now there are lot of cheating issues from
that institute. I think that i can do something against the institute
with the help of you.please give me the guidense for what i can do for
this issu.

thanking you.
rakesh cs

sandeep bisht
new delhi

When i bought a new mobile E5 I WAS ADVISED BY MOBILE STORE THAT I
WILL GET A FREE GPRS PLAN FOR 11 MONTHS WITH 2 GB DOWNLOAD HOWEVER
AFTER CONTACTING VODAFONE THEY HAVE ADVISED ME THE PLAN WAS CLOSED IN
JAN 2011 AND I HAVE BOUGHT THE CELL PHONE ON 22/03/2011 . The mobile
handset box also has a sticker confirming the same. Now the sales
person from mobile store are backingout and are not ready to help me.
what should i do?

Tamil Selvan
Tiruvallur

I am living near Tiruvallur town (Chennai city sub urban). Here shop
keepers increase/demand more price than MRP. For example: ½ liter
milk MRP: 13 rupees. But they demand 15 rupees. What should I do to
stop this?

GPSK
Coimbatore

Sir, we are a low class family, my mom was joined in paramount
metcantile corporation(PMC), madurai as a orgonaiser so my mom
introduced lots of people in PMC from our village. The total money
invested through my mom is nearly 2,00,000. Now all the people
(invested money in PMC) are asked money to my mom but we are unable to
arrange that amount of money so that my got lots of troubles in my
village even in our resident place(coimbatore) so plese someone plese
help me to get money from the company (or) tell what can i do to get
money from the company. Plese response me as soon as possible.

Malavika
Delhi

Particulars of the Case of Maruti A Star VXi DL9CL 4858
Caught Fire & burnt completely on the Road

• Product : Maruti A Star Vxi \car

• Company: Maruti Suzuki India Ltd, Plot no. 1, Nelson Mandela Road,
Vasant Kunj, New Delhi-110070. E-mail: contact@maruti.co.in, Phone:
011-47681132

• Sale Dealer: Purchased from Apra Auto India Pvt Ltd, K-804/2,
Mahipalpur, Vasant Kunj Road, New Delhi-110037. Email:
apravk@apraauto.com, Phone: 011-42390000

• Purchase Invoice No. Of Dealer : VSL09000007, Invoice date:
05.04.2009

• Invoice Amount: Rs 3,96,115.00

• Service Dealer: Apra Auto India Pvt Ltd ( Authorised Dealer of
Maruti Udyog Limited), F-85, Okhla Phase-1, New Delhi-110020. E-mail:
apraokhla@apraauto.com, Phone: 011-40510000.

Last service done 25th Nov 2010.

• Registration in the Name: Malavika Kaul

• Car Registration No – DL9CL 4858
• Regn. Date: 16.04.2009
• Engine No. – K10BN1024144
• Chassis No. – MA3EPDE1S00124270
• Date of Manufacturing – Feb 2009
Details of Incident
• Date and Time of Incident – 27th Nov’2010, 18:20 hrs
• Place of Incidence – Near C- Lal Chowk, Govindpuri Red Light, Ma
Anandmai Road, New Delhi.

Some Other Details:
1. Report lodged at: Police Station, Okhla Industrial Area, New Delhi
2. Detail of Police Report: DD No 63 B, Dated: 27.11.2010 at 7:55 pm
3. Fire Report No. Of Delhi Fire Services: 201040800 (Operational
Jurisdiction of Fire Station: Nehru Place, N.Delhi

would like to know under what sections of the act can case be filed
and what are the precedent if any established in consumer courts for
car service negligance.

Daulat Vatnani
Ulhasnagar dist. Thana Maharashtra

Air conditioner purchased in october 29th.2010 has stopped working
since 25/3/2011 It is in warranty . So many telephones to toll free
numbers and web site complaints have resulted nothing. I want to move
consumer courts for supplying sub standard Quality A C. Kindly advise
vatnani
241/4/2011

anil gupta
rishikesh

i have purchased a kent purifier from’eureka seema water solution
dehradun road rishikesh, TIN no. 05006631915′ on 15-08-2010 with one
year gaurantee. Just after two days from the date of purchasing it was
not working. Pehapes it was a defected piece. I complained locally. He
came to my house and repaired it and assured me it was not defected
and in future if there is any problem i will short out immediately.
After some days purifier giving a very noisy sound with vibration even
i have doubt outcoming water is not purified. Again i complained
several times but he is not listening even he is not attending my
call. What i should do ? Pls look in to the matter.

sarfaraz kazi
mumbai

My friend having a saving account of ICICI Bank, in which he has to
maintain a balance of Rs. 10,000/- on daily basis. In every quarter of
the year they check the minimum balance (they add the closing of every
days balance total to divided by the days in a quarter). If the
minimum balance will be less than Rs. 10,000/-, then there is a charge
of Rs 750/- plus service tas it will come around Rs.827/-. I have seen
this charges were written in the bank(hoarding). and I also having a
mail regarding this charges, there is nothing written as that the more
differ the amount then the charge will more. What can we do for this
type of matter

Lekh Raj Sharma
Shimla

Respected sir,
I (Lekh Raj Sharma), resident of Hari Sadan, Near luxmi Narayan Mandir
Kasumpti is a regular costumer of Bridge View Ice Net for almost 2
years. Now for some reason i have to change my residence to somewhere
nearby place, but the company is denying me to provide their services
in the same location. I have also paid them 1100 rupees before the
connection, and called them numbers of time also.

mukesh
hyderabad

I purchased a Removable harddisk from Chroma city center,hyderabad
and within one week it got
malfunctioned. What I was predicting was a small fault etc.I saved a
lot of data there.
When I went there they said they will ONLY replace the harddisk and
ofcourse no data recovery.I requested them
to atleast check the hard disk, might be it can be fine with some
small settings etc.
But they denied and said they will only replace it and gureented to
bring it in maximum of 10-15
days.
But now when I am asking them ,they are giving me 2 days time then 5
days…even promising to bring it till evening..but then the next day
again 2 days and like that.Sometimes they are even saying they they
got the
HD but their person didn’t reached yet and will be back by 7-8
pm…but then next day the same story like 2 days ,5 days.
Though very small issue, but I need a proper legal solution to this.
The time they are polite is only when they have to sell and afterwards
they behave weirdly.
Please Please I need a legal warning to sent to them or some
charge(fine).

PRITULGAR VASANTGAR GOSAI
PORBANDAR

Res, Sir
I have SAMSUNG SCH-W259 MOBILE MODEL, I try to download some java game
in my mobile and some application its download properly but not Access
and error massage show on screen is “unable to launch Java game” and
I also try to register on your SAMSUNG site but it’s also not working
properly.
Model: SUMSUNG SCH – W259 DUOS
FCC ID: A3LSCHW259
RATED: 3.V
BARCODE: 3561903253025 AA00000249316CQ
So please suggest me to what I do and another thing is can I upgrade
my version?

Please answer me as soon a possible,
Waiting for your positive reply,
Yours sincerely customer,

Popularity: 5% [?]

Name: salman
Subject: help

Dear Madam/Sir
I rencently ordered a customised laptop online from a registered vendor.
However on arriaval i found that the customization that i had requested and
had paid additional money for was missing. When i approached the said
company they said there was some minor human error which led to issues.
Howerver later on during the course of the investigation i came to know that
they machine sent to me was different from the one i had ordered thought the
external box had my order details the machine inside was a different
product.
Kindly let me know what all remedies are avaliable to me

Name: Mohit Kunte
Subject: Company harresment

hi,
sir i need your help to withdraw my salary from my last company. I been
working for this company since last 7-8 months, as i had some family issue i
couldn’t go to work last week of jan and fed 2011, i inform my managers that
i wont be able to come to work due to health and family issues. so they kept
my salary on hold, now as my doctors ask me not to work anymore i will not
be able to work with same org. i went to office to inform them that i will
get my medical certificates on 3/3/2011, so that i can resign and summit the
documents, then i had a chat with my team leader stating that i will be in
office after 9.30pm. but the HR manager was smart enough to separate me from
the org just couple of hours before i reach to the office. Now the company
is not ready to pay me the salary for those 2months and or they are not
ready to give a letter of experience. Also at 4.30 in the morning after
finishing the work management did not gave me a drop till home when there
was a cab assign to go to same suburb. can you please help me to find the
way so that i can get my salary for the day i was present.

Name: dara patel
Subject: need advice

dearsir
SBI card representative come to me and persued me to take the card. i have
not filled the form. only signed and gave him documents. after that without
my any written consent they sent me royal sumndram health insurance
policy.which of no use to me. i have requested the insurance co. and they
have cancelled the policy. but sbi card started asking intrest now and then
and herrased me lot i have never used their card. not even open it or
activated it.now they have sent me legal demand notice through advocate and
asked me to pay rs. 20000/- within 15 days or they threat me to sue.
what i should do. it is total ilegal demand. i have not used their any money
or service.
please advice. my email id is darafpatel@yahoo.co.in

Name: Gurbinder Singh
Subject: Payment against expiry credit card

My GE Money credit card got expired on Nov. 2010. GE Money has closed down
their operations and I have not recd. any communication of renewal of my
card. There was no any transaction after march 2010. I have deposited my
last payment 9-03-10 and recd. statemnt of receipt on 28-01-10. There was no
any outstanding till then. Now on 24-01-11 I have recd.payment due statement
of my expiry credit card. I have all the statements available with me.
Please guide me what to do?

Name: vivek
Subject: Fraud By vian ganga Haridwar

Dear Sir
I Have booked 1 plots in Vian Haridwar and has
deposited 50 % money with them. Despite passing of more than 3 years i
am still to see any progress in the project. they get the plot
allotted to me. but very soon i came to know that it was fraud
company. it had collected huge amount of money from innocent customers
without getting their plan sanctioned by haridwar development
authority. thet have even started registering the plots without doing
any development work on the site. even the plottings have not been
done.
enough is enough i want my money back.

Pls inform me what to do next.

Name: Rahul Kumar Singh
Subject: Faulty laptop from Dell India

Sir,
I have purchased a Dell Laptop one year back from Dell India but I am facing
lots of problem in my system from day 1st, we have logged complain so many
times to called up on helpline # but still unable to get positive response
from Dell India. Please suggest what kind of legal action can I take
against Dell India.

Thanks & Reg,
Rahul

Name: Kumar Gaurav
Subject: my car stole from car parking

sir,
my car stolen from car parking 2 month ago.i have already filed FIR against
car parking but noting is going on.
please advise what to do now.

Name: kshitij Dutta
Subject: PF issue

Hi
I left my last company on june 22nd earlier I have not received my salary.
the full and final settle met was done after 6-8 months once I was send the
wrong full and final settlement letter. and was asked to deposit thousand of
rupees. I was supposed to submit the experience letter which I received
after almost 1 year. My company have subbmited the Pf form on Septermer 6th
2010 as per the email I received from them however I have not received the
PF money. everytime I call the PF department the only answer I get is its
pending and they received it on November 18th 2010. As per the policy it
takes 60 – 90 days and already 4 months have passed and both are blaming
each other if i ask something from the PF office enquiry they ask me to come
to banglore and check with the concerned department which ia not possible
for me as I am in Chandigard now a days and if i call mphasis they ask me to
contact the PF office and the reason I usually get is its a government
organisation and it takes time. I am planning to get it escalated through
legal By Monday. I spoke with an advocate and he ask me top put a request
under consumer laws in the consumer court. while searching over the internet
i found this websire and hence escaklating it.
Thanking you In advance

Regards
Kshitij Dutta

Name: Sayan
Subject: Lost Belongings – LR 1117 – Stay Away From Anupam Cargo Packers And Movers

Dear Sir/Madam,
I have shifted from Hyderabad to Chennai on 28-1-2011. Anupam Cargo Packers
And Movers was contracted to shift my belongings (25 items, Evidence 3) from
Hyderabad to Chennai at a cost of Rs. 13,635 (including all taxes and 50,000
insurance) (Evidence 2). Marketing Executive R. K. Chowdhary (09393122022)
came to my house and inspected the goods on 20-12-2010. There after all the
communication was with Mr. Rajesh Kumar (09989422022, in charge of the
Hyderabad branch). He was very polite and persuading.

On 26-01-2011, three people from Anupam Cargo Packers And Movers came to my
house and packed all the goods and handed over the receipts of the details
of the goods (25 items, Evidence 3). I have made an advance payment of Rs.
10,000 and was suppose to pay the balance amount of 3,635 (Evidence 1) on
delivery of goods.

It was promised by Rajesh Kumar (09989422022), that the goods will be
delivered on 29-01-0211.

On 30-01-2011 morning, Mr. Chandrabhan (09366118600, Professional Packers
and movers) called me and noted my address. At 11.00 AM, two people Sunil
Kumar (09176244287, Professional packers and movers) and another man came to
deliver my belongings.

They delivered 23 out of 25 items. Item number 14 and 17 (Evidence 3) were
not delivered. After a lot calls to Rajesh Kumar and Chandrabhan, it was
told that my belongings have been mistakenly delivered to some else
(08695950003) at Vellore and my belongings will be returned to me the next
day. I spoke to the person to whom Professional Packers say that they have
delivered my belongings, but the person said he does not have any of my bags
and 4 of his own bags are missing.

Without my knowledge, Anupam Packers have given my belongings to
Professional Packers. Now, it was not sure whether Anupam Packers or
Professional has misplaced my belongings. The blame game started and I was
left helpless.

1-Feb-11: Rajesh Kumar – “please wait for one more day”
Chandrabhan – “I have sent a guy to Vellore to
collect your bags, wait for another day”.

The same story repeated till 7-Feb-2011.

Rajesh Kumar stopped answering my call.
Chandrabhan became rude and asked not to call him back.

15-Feb-2011: Someone answered when I called Rajesh Kumar. He said his name
is Sant Kumar and he is the owner of the company. On asking about Rajesh
kumar, he said that Rajesh kumar has met with an accident and may die any
moment. He promised to get my belongings by 1-Mar-11 or will compensate for
the loss. On asking if I can go to Consumer Court if he fails to return the
belongings or does not pay the compensation, he said there are already 100
cases pending on them, one more will not add any trouble to them.

I have called to Anupam Packers office number in Pune, but no one knows Sant
Kumar and they also refuse to be responsible for the loss. Their behaviour
is very bad and inhumane.

I have lost around Rs. 10,000 worth of belongings in the two bags. I had Rs.
50,000 insurance but there is no mention of any insurance company in the
bills provided to me.

Details:
Transaction Number/LR Number: 1117

People I Have Contacted for help:

Rajesh Kumar (09989422022, Anupam Cargo Packers And Movers) – does not
answer my call anymore
Chandrabhan (09366118600, Professional Packers and movers) – Says he is
not responsible
Sunil Kumar (09176244287, Professional packers and movers) – Says he is not
responsible
09975661111 – Pune head office of Anupam Cargo Packers And Movers – They
don’t know Sant Kumar, not responsible for my belongings, their employees
complaint about their own company.

I feel helpless. There has to be someone to take these people to the law.

Do we belong to a lawless country where muscle power rules??

Please help me out.

Thanks,
Sayan

Name: S.Mukundan
Subject: Deficiency in service

Hello,
We read a write up on M/s Comfort Insulation, Water proofing/ Insulation
service provider in a leading Interiors magazine. As our society was looking
for a contractor who could undertake the water proofing job of the terrace,
garage/ shop roof we got in touch with this contractor and called for the
proposal. Mr Anil Nigam, proprietor of the company surveyed the building to
ascertain the scope of work and subsequently sent us the quotation. We did
do reference checks with some of the companies for whom his company had
undertaken jobs and awarded the job to his company.
There were a lots of delays in completion of the job, in spite of the
society making prompt payments to the contractor. The job which was started
in May 2010 was completed about mid June 2010 and the society had thereafter
paid the contractor 90 % of the value of the contract as per the bills
raised by him. During the monsoon that followed there were many complaints
of water seepage received from the members of the society. We brought these
to the notice of M/s Comfort Insulation and Mr. Anil Nigam gave the society
assurances that he will address these as soon as the monsoon ends.When the
society got back to him in October 2010, we were in for a rude shock as he
insisted on the balance, which is hardly 5 % of the value of the contract,
to be paid prior to him commencing the rectification job.As per the contract
the water proofing job carried a warranty of 12 monsoons and if we had to
face problems in the first monsoon, then imagine our plight for the rest.
We got in touch with Mr Anil Nigam and assured him that once the complaints
are rectified we will pay the balance but to no avail, he just refuses to
respond to any of our calls or letters.

We have attached all the exchange of mails, including the work order with
the contractor- M/s Comfort Insulation….. Mr Anil Nigam – 09820032521

We will appreciate if you could help us in addressing this issue.

Regards,
Rosette D’ Souza
Secretary – Luminus Co op Hsg Society Ltd

Name: Hitesh
Subject: Visa Consultancy

I was did agreement with one of consultant for Canada but after taking full
fees he called me that due to change in rules and regulation my file is been
rejected and given no documentation.

Name:Rakhibudhiraja
Subject: “BEWARE OF THE MARUTI PRODUCTS”

I have purchased a Maruti Suzuki Swift Dezire VDI from their dealer
with the name as Rohan Motors, Mathura Road, Delhi on dated 09th Feb.
2011. After running 450 km, on dated 13th Feb. 2011 when I was
alongwith my family out of Delhi, there was some sound from the engine
of the said car at an unknown place which was 45 km away from Disst.
Rohtak, Haryana. I’d contacted to their executives i.e. Maruti
Suzuki/Rohan Motors and made 30-40 calls to them but I’d got no
satisfactory response from them and lastly you stated me that you are
unable to provide me their services at that place and backed up from
their promises.
After that, anyhow, I managed the contact number of Regional Head of
Maruti Suzuki, based at Chandigarh and contacted him by dialing his
number. I got surprised when he put a straight forward his question at
the first moment as from whom you had got my number. It was really
disgusting that a person who is duty bound to help me after listening
my problem regarding my newly purchased car; he is putting such type
of silly questions besides helping me!
Ultimately, after a long period of seven days, you replaced the short
engine only at Rohtak itself instead of replace that car which was
having the manufacturing problem. Whereas you are duty bound either to
replace the defective car or to call back the defective car to their
factory and after proper quality check up of the same and other
required treatment with it, the same should be available to be run on
the road.
And again after 9 days i.e. on dated 2nd March 2011 at 20:30 pm of
replacement of engine, I have faced the problem again with the car.
After calling the MOS (serial no.423 Maruti on Road Service) of
Maruti, I came to know that now the problem is over heaten of the
engine in the said brand new purchased car, you Top up the water in
radiator and instruct me to inspect the car to workshop. This is
really ridicules to me for 2nd time on road within 20 days with that
said car with defects.
I have sent the mail to senior officials of Maruti which is Plant Head
India and to. Mr. Shuji Oishi, Director of Suzuki, Japan but till yet
I’ve got no response from either side. It is really causing
harassment to me as well as my family.
So, please provide me the justice or give any advice what can I do?
Either I will surrender the car to you so that you may scrap it or let
it pull into fire or hell.
Although, it was my bad luck that I’d purchased a Maruti Product after
getting false assurances from Maruti regarding the good quality of
their product, but anyhow, I want to explain in crux which are as
follows for the buyers who are planning to buy the Maruti product:
1. The products of Maruti are not good of quality and you seem like
LOCAL JUGAAR;
2. The service of MOS (MARUTI ON ROAD SERVICE) is not up to mark that
is you don’t have updated the contact numbers of their partners.
3. If, unfortunately, any problem or issue or defect has taken place,
Maruti does not agree to take ownership of the said defect etc.
4. Senior Officials are used to flee from their customers and don’t
want to talk with them regarding the problems arisen in
vehicle/product.

sanjay
noida

A cheque was issued for health policy renewal premium but
bounced.Money was deposited in cash on 16th day after due date as 14th
& 15th day of grace period were holidays.Information of cheque problem
was received on 14th day of grace period and money in cash handed over
to insuring company agent on same day.e mail also sent to
o.immediately after deposit of money that policy should be renewed
only if continuity benefits are to be continued otherwise my payment
should be refunded.
Now the company claims that old policy has lapsed and for money refund
a new policy cancellation form has to be filled and then it will be
refunded as per norms.I told them that I have never applied for a new
policy but they are not returning my money.Please advise.

Rishi Anand
delhi

Dear Sir,
My name is Rishi Anand I am working in a XYZ company but they
are not gave me my decided salary for two months as well as they don’t
give me my appointment letter of joining.I become so frustrated and
due to this I left the company.But they are’nt going to give me my
rest salary.
So,please give me a suggestion what can I do because I become
mentally so frustrated.

mahesh
hyderabad

Pl let me know what legal action can be taken against the service
provider hosting.india.to who has stolen the domains. I wantto get
back my domain along with compensation for causing mental trauma and
wasting my precious time.
Pl guide me

Regards,
Mahesh G

Isha Bhardwaj
Gurgaon

Sir,

We are newly established partnership firm – Presently NOT REGISTERED
AS PER SEC.69 OF PARTNERSHIP ACT & just under the process of
establishing our Plant to conduct business.
During the process of establishment we receive loss in purchase
consignment which was arbitrarily rejected by Insurer.

please inform us that can we file consumer complaint in State CONSUMER
FORUM without registration under partnership Act against Insurer (
Claim is Rs.61 Lacs as per insured Invoice value & total loss in
accident ).

Thanks
Isha Bhardwaj
Habile Engineering.

Pritpal Singh
Aurangabad

Respected Sir,
Regarding my Rajasthan Bank Credit number – 4232 2700 0520 2008
I am holding the account number as 62-4001-535776 in ICICI Bank, Tilak
Nagar Branch, Aurangabad [Mah]. The problem is my account is showing
negative balance. When inquired with the branch they said that there
is an outstanding amount of Rajasthan Bank Credit Card which is
reflecting in my account.

But to let you know, my father has settled Rajasthan Bank Credit Card
amount to Rs 1 Lakh /- on November 2009 and received a settlement
letter. This Rs 1 Lakh /- was divided equally into 15 installments
which started getting deducted from my father’s (S. Mohinder Singh)
account since 15 December 2009 and whose FINAL installment was paid on
15 February 2011. This happened without defaulting any of those
installment cheques.

I went to ICICI bank 10 days back, the Aurangabad Branch Manager asked
me to mail the details to you and my freezed account will be released
immediately. Dear Sir, My ICICI Bank account is linked with my LIC
Housing Finance Loan account thru which every month LIC’s
installment is paid. But due to this negative balance, I will not be
able to do so and that ECS will be bounced and the charges will be
applied on me, without any fault of mine.

Thanks and awaiting your kind reply.
Pritpal Singh

YOGESH KUMAR
Surat,Gujrat

i Have selected for Abu Dhabai-UAE for Samsung Engineering
company,Asia Power(consultant) told me tha it is free recruitment but
now when they recieved Visa from Company they are asking to pay 18,000
RS as service charge.As i talked to there manager that it is free
recruitment then why now you are asking for money,they replyed it is
compney policy they are not going to give me recipt for this payment.

Rakhi Vaishnav
Vadodara

i am a practicing advocate in Vadodara, Gujarat. i am defending one
consumer execution petition wherein my client, who is one of the
judgement debtor, has paid 3.18 lacs towards order amount. another
judgement debtor has paid some 2.18 lacs. the liability is on both the
judgment debtor to pay the anount jointly and severally. can i ask the
forum to delete/exonerata my client and drop execution proceedings
against my client as he has paid more that the other judgment debtor?
can anyone suggest me citations on joint and several liability?
regards, Rakhi Vaishnav

DILIP KUMAR KANSAL
chandigarh

I had bought Zen estilo model vxi on 12/05/2008 from your
authorized dealer M/s. Hira Automobiles ltd Patiala for
Rs.375114.00.The Payment was made by me vide Cheque No:790537 dated
12/05/2008 of amount of Rs.375114.00.At the time of delivery of the
aforesaid vehicle made to me ,I was told by the dealer ,executive
that the model being handed over to me is of 2008.This fact had been
accordingly declared and mentioned on the RC of this vehicle.(copy of
RC enclosed)
That Now I wanted to sell it off in order to buy some new
car with new model and variety.The prospective buyer opened the bonnet
of my Zen estilo car and found that it is December 2006 model and
not 2008 model car as told and sold to me by the Hira
Automobiles,Patiala.
That It is a sheer fraud played upon me by the Hira
Automobiles and its executive .The Value is being assessed as per 2006
model for Rs.1,75000/- whereas the 2008 model carries a value Of
Rs.3,20000/-.This amount to a monetary loss of Rs. 1,45000/- as
well as harassment ,mental agony loss of Rs, 3,00000/- to me .The
Total Loss to me of Amount of Rs. 4,45000/-.As a result of declaring
frudentily wrong model of this vehicle as being 2008 where as its
actual model in 2008 was 2006.
While the Hira Automobiles limited ,Patiala
have issued the form no:-21 and 22, and mentioned month and
manufacture Feb,2008.while the above said vehicle is model December
2006. (Form NO 21 and 22 enclosed )
That I request you to compensate to me the
great loss due to fraudulently telling me that it is 2008 vehicle
whereas it was actually 2006 model at the time of selling to me If I
do not get due justice in the form of compensation to me either by
you or by the Hira Automobiles limited ,Patiala .Then I shall be
forced to take a recourse to consumer court and lodged the FIR against
the Executive as well as Hira Automobiles Limited ,Patiala U/s 420 IPC
I am enclosing all documents Kindly take an necessary action against
Executive as well as Hira Automobiles Limited Patiala .I will send
the all documents by post later on .

Thanking you,
Yours faithfully,

prakash vashistha
Jhunjhunu

after delivery what is minimum time required to rebook .after booking
what is minimum delivery period.minimum booking period should be
counted from delivery or from booking .pl giverules also

amol
Pune

I have booked a flat and agreement is made with Builder (Fortune
Merador, Pune). I have been sanctioned a loan from LIC Hs finance.
When builders file submitted, it is came to know that he has not yet
obtained NA (non Agriculture) Certificate hence loan could not be
processed. Now it has been six months still builder does not have NA
copy. Can I ask a builder to pay for processing fee when NA copy is
available as I have to apply fresh for home loan? Also due to this
delay now I will have to pay more towards home loan interest.

Farid Kureshi
NOIDA

Hi,
I recently upgraded my satellite dish connection to High Definition
and Tata sky, the company, changed my set top box to high definition.
After 3 days, my 52 inches tv, stopped giving right picture. It was
subsequently repaired by engineer for 15500 Rupess ( 14000 for part
and 1500 for labour) . THree days back, the same problem occured and
when the techician came, he said the fault is maybe due to power
discharge from set top box. Two days back, TATA SKy people came and
confirmed that the set top box is leaking high voltage current to the
tv which damaged the tv. I got it in writing from them that their set
top box was leaking electrical current. I have called up Tata sky 2
times that they should reimburse my costs plus give compensation as i
cannot watch TV but no reply from them. Pls advise what should i do

Muddit Poonia
Kharagpur

I booked my tickets on Emirates Airlines for a round-trip from Delhi
to Zurich via Dubai, paying for the same by my VISA card online. Later
I wished to change the flight I’ll board (without changing the dates
of travel) and I was unable to do so because my VISA card expires in
Feb 2021 and the Emirates offices have the option in their computers
of only accepting cards that expire by 2020. I do not have an Emirates
office in my city and I cannot travel to those cities due to some
reasons. I had tried third-party card payment on the phone twice but
Emirates failed to make a successful transaction on either occasion. I
have wasted much time on the phone trying to find a way out of this
problem and I have been very much harassed by the staff placing me on
hold to even half-an-hour on a stretch. I requested for an alternate
mode of payment like paying the money on the airport before boarding
the flight and was repeatedly refused on grounds of “inconvenience”.

Although now I have been granted the option of paying on the airport
before boarding, this entire episode has put me through a lot of
trouble. I would like to know if I can take any action against
Emirates Airlines.

Manoj Agrawal
Mumbai

Dear Sir,
We have raised our issue with Reliance Securities Ltd. with SEBI, NSE
and
BSE, and non of the agency/institution are taking up the matter by
saying
that this does not belong to us, since the broker does not register us
as a
“authorised person”

“The matter cannot be taken for arbitration by exchanges” since the
“standard agreement for authorised person does not have a arbitration

clause”.

Whereas, the Reliance Securities themselves accepting the mistake and

offered us to settle the same (though verbally) by paying us lump sump
money
as marketing expenses.

There is valid agreement signed and there is a small payout and all
proofs
of their various communications are available with us and can be
downloaded
for your review.

Link for all the relevant docs and agreement.

http://hotfile.com/dl/110433167/1195457/Rel_docs.rar.html

http://hotfile.com/dl/110425462/9d3ffb7/agreements.zip.html

In brief our issue:

1) We applied for franchisee on 25 Oct ’10 with Reliance Securities
Ltd and
submitted all the necessary papers asked by them as well as signed the

authorized person agreement.

2) On 9th Nov, we receive a partner code “134320001″ from them and
accordingly we started the business activities such as accounts
opening,
moving some of our accounts to our code and generated
brokerage/commission
from this day.

3) On 21st Dec we receive a mail asking additional document form 32
from us,
on asking why this is required, “their reply was our application has
been
with SEBI and NSE and this document got missed out in processing by
them”

4) As per above we started the process of getting the same, meanwhile
we
asked them for payout since almost 2 months passed by and we generated

almost Rs. 1 lac brokerage through various accounts.

5) On 8th Feb, they made a first payout of Rs. 936/- through ECS in
our
bank, on asking them why the payout was such a low amount, they
replied that
we are paid 10% commission / brokerage on limit cards, and our
understanding
was of 50% sharing. We understand that nobody in the world will work
for 10%
commission in this industry.

6) As per above, we escalated this issue to their senior management,
unfortunately no response, we also asked them to share the copy of
agreement, which we rec’d from them, however they removed the schedule
3 of
supplementary agreement which details the brokerage/ commission
sharing.

7) In approximately four months period, we generated approx. 1.5 lac
of
brokerage and to do this we have spent Rs. 75,000 in business
development
and Rs. 2 lac in salary & infra and commission rec’d by us Rs. 936/-
and our
deposit is still with them.

Sir, our question is what is our fault ?????? they are registered
broker and
signed an agreement, made a payout and still nobody want to take up
our
case.

Thanking you,

Sincerely
Manoj K Agrawal
For Pioneer Financial & Management Services Ltd.

TMS Madhavan
Jaipur

I have ordered for Spycam through TVC Skyshop on 13.1.11 and recd
product on 18.1.11 in damaged condition. Made complaint on the very
day and since then made atleast 50 calls to the call center. Still
waiting for the replacement although a period of 2 months elapsed. Now
i feel that I am befooled by the company. Wd like to take legal
action. Pls advice.

pankaj sharma
jawalaji kangra (h.p)

sir, i had been on 15/03/2011 in shimla & went into the reliance
service center for the rectification of the default sim whose towers
sometimes went off. there agent suggested me of buying duplicate sim
from them for Rs.50/- whose sevices would resume within 30 minutes .i
brought that one but my services were noty resumed till
date.i.e;19/03/2011.now i am in jawalaji my place of normal duty.want
sufficient damages to be implimanted on that resp. store for the non
performance of their duty.

Sosa Hitesh
Surat

Dear Sir,
please give me the Advice on this matter:-

My loan A/C NO: – 55893 (OLD) OR 558760 (NEW)

This time around it has been quite a harrowing experience with me I am
not getting any satisfactory response and a clear cut answer from
LICHFL Surat / Mumbai office. While I understand that disbursement of
loan is at the sole discretion of the lending financer, it is also my
right to know the reason for denial. If my loan is not sanction so
please give me the original my document. but in LICFHL at Surat or
Mumbai Branch no need to give me the Answer.

Two times I complaint, But I am not getting any response in the same
regard. My loan was neither sanctioned nor rejected. So I am being
harassed any my money has been blocked am not in position to proceed
further till sanction of loan.

Thus, I am not taking any legal Action because I am also employee in
LIC OF INDIA at Surat Branch. Please give me the status of my loan or
my original document or please give me the advise on this matter.

Please do needful.

Abhisar Chandra Thakur
delhi

Dear, Sir/Ma’m

I had a tata indicom walky connection, which I bought around 6-7
months back.I regularly made pmnts on the a/c for 2-3 months then
there was prblm in the Handset and was billing error as well, tried
informing the tata guys and asked them for full and final stlmnt but
no one took intrest in that now for last 7-8 days various guys are
calling me stating that they are calling from patiala house court and
they want to deliver a summon or something when i asked them to do so
they started abusing and threatend to demolish me, i lodged a
compalint against them on the tata indicom portal, now plz advice me
That can i take any legal action against them or not?

Rakesh Vardhan
New Delhi

LEGAL NOTICE

1. I had booked a tour with M/s Coxs and Kings with Ms Preeti Singh,
Manager Cox & Kings Delhi in consultation with Sr. Manager Ms ET Jain
of Mumbai. On March 1st 20011I had paid a token amount of Rs 3000/-
per head (total of Rs 9000 vide cheque no 178845 dated 01.03.11 for
three passengers for an International European Splendor tour to be
conduced by Cox & Kings.
2. At the time of booking I was conveyed by Shri Pankaj, staff of Cox
& Kings that the token amount is refundable within a period of 10 days
of cancellation. This was also confirmed by Ms ET Jain of COX &
Kings.
3. No where in the agreement papers there is a mention of forfeital of
booking amount
4. The booking amount was paid on 01.03/11 and the tour was cancelled
on 08.03.11, which was well within the safe period of 10 days.
5. Vide mail dated 10th March 2011 I had requested Ms Preeti Singh
to return the full booking amount of 9000/- in a period of 10 days,
failure to which I had informed that the matter would be taken before
appropriate forum / court of law for settlement.
6. I had also requested her to return the copy of passports, pan-card
and the documents signed ad submitted.
7. It was further suggested that keeping their reputation and in
good-will of the customers they should settle the matter amicably.

Result.
1. I received a mail from Ms Preeti Singh on 10th March stating that
at the time of booking it was conveyed to me that the booking amount
is non-refundable WHICH IS WRONG AND NOT DOCUMENTED.

2. I need to send a legal notice to Ms Preeti Singh, Manager, Cox &
Kings before filing a case in the consumer forum New Delhi.

Kindly suggest the format of the legal notice and advise further.

Regards,
Rakesh Vardhan

sudhir goyal
Dehradun

kindly guide me whether evidences by OP can be accepted after the
arguements of complainant are heard and date for judgement is fixed.

Pranav Agarwal
Hyderabad

Sir,
I am from Hyderabad and want to make a complaint against a courier
company for not delivering an international parcel for the last 30
days and not even returning the money for which i had visited the
district consumer forum office but was said that the consumer
complaint forms are unavailable!!

That was a shocking incident.
Please Help.

Mani Gill
Gurgaon

Dear sir,
I had bought Enterprise S.M.S Service package from PEL softlabs pvt.
ltd. @ 3000/- rupees for my regular clients update about properties in
gurgaon.

They had register my details on 8/3/2011 by customer receipt no.7095.

But till date my SMS not deliver to my clients mobile number.

I will try to talk company employ Mr. Gupta 9540028071 but he cant
give me any satisfiable answer.

The company PEL softlabs pvt. ltd. has been cheated me in all this
matter.

Please help me in this matter if possible.

–

THANKS & REGARD
MANI SINGH

leena
Hyderabad – currentlu USA

Dear Sir/Madam,
I have a Question w.r.t online buying . Recently I brought an apparel
for Rs 6900/- online however when it reached me it was of very bad
quality . The lady refused to refund me or make any ammends for the
dress. I need advice on what can be done on such cyber thefts .

thanking you ,
Leena

anu
pune

hi , i run a preschool . i student was enrolled with us in March 15
and now within 7 days they want money backsaying we r getting
transfered but it is written in registration form and fee receipt ”
fees one paid non refundable ” so whether the parents can take any
legal action against me. Pls reply as soon as possible
regards anu

Jaydeep Patel
Baroda

Hi,
I have baught 4BHK Duplex in Oct 2006. My Socity is of total 46
Duplexes, Builder was to give common plot developed with Garden and
childern;s equipments.
After multiple follow-up verbal and via paper builder is not denying
to develop the common plot of the socity till date.

Can we go into customer forum against the builder and if yes how?

Please reply. Thanks in advance.

Dipin Desai
Pune

Dear Sir,
I am victim of wrong diagnosis & treatement by medical practitioners
at one of the rewoned hospitals in Pune & suffered large finacial &
health loss.
I want to log comlaint agiast the hospital.
Please guide how to proceed.

Popularity: 4% [?]

Name…: sheeldhar kumar
City..: bhopal
Subject: non-refund of booking amount against agricultural land

Sir,
I had advanced Rs 1.00 lac to a party on 17 January 2011, for an agriculural
land of 10 katha at Muzaffarpur (Bihar)through cheque. Later, I came to know
that the property of not it was explained earlier. I wanted to get the
amount refunded. But the other party clearly say that amount will not be
refunded.
how should we initiate the action. Whether the cosumer forum will help in
this regards. The party is also having notorious background.

Name…: mukesh kumar kharwal
City..: bundi
Subject: mobile number portability

sir,
i am a victim of airtel & aircell for mobile number portability
sir i have done all formalities for mnp which are here
sir i want change my operator from airtel to aircell without change my
number for this i do a message from my mobile number (PORT 9929755387) to
1900 then i received a message from 1901 included uniq port number this was
done on 21 january2011 after this i fullfill all formalities about mnp.\
but sir yet 1 feb 2011 my operator does not change &both company say to me
to contact their customer care & retailer sir my number is a prepaid number
and i have no arears from airtel there was no legal and other charge against
me
so sir please help me on this issue because i tired to round of both
companies office and retailers

Name…: Vinod M S
City..: Cochin
Subject: Medical Insurance Issue

My name is Vinod. I am working with one of the leading Telecom companies in
India. While joining, the company is offering Medical Insurance coverage
free for my self and wife and two kids. Also there’s an option of taking
Medical Insurance coverage for our dependents by paying the premium.
I have joined the company in the month of Oct 2009 and opted for medical
insurance for my father and mother by paying the premium. They have taken
one full year premium starting from June 2009 to June 2010. In June 2010 I
have renewed the Insurance for next one year also.

On 17th June 2010, my father got hospitalized for an operation for hernia
and prostate and discharged on 23rd June 2010. Since I am working away from
my home, I have to come back immediately after the hospitalization, because
of my official matters.
While submitting the claim for reimbursement, I came to know that, lot of
documents, other than which in our hand is required for the same. I
collected the documents and submitted the claim in the month of July 2010. I
waited for 3 months, since there was no response; I started following up
with the HR dept. of our company. I have sent several mails to the TPA
Company, they didn’t even reply till Jan 2011. After 6 months of time, on
Jan 2011, the company has replied that my claim has been rejected, because I
have submitted claim on 34th Day of discharge and not with in 30 days.

Please advice, when I have taken an Insurance coverage for the complete year
and since I am working away from my home town, it delayed to collect the
documents and submit the claim by 4 days. Is it legally valid that the
Insurance company can reject the claim only because o that.

Expecting an early response…
Truely,
Vinod M S

Name…: ravi mohan bhatt
City..: karnal
Subject: i am a law student and need help

i want to ask that
1. can e- mail treated as a mode of communication in lodging a complaint if
yes, then print out of the sent mail be treated as a proof in court

Name…: Sharad Sridhar
City..: Gurgaon
Subject: Online Purchase

I recently purchased a phone online from a company based in Mumbai
(Titlus.com)and received a phone other than promised. Now they are refusing
to either replace the phone or refund my money.

My question:
1. Can i file a complaint against them in my jurisdiction i.e Gurgaon or
will it have to be Mumbai.
2. If the answer to the above is Mumbai, then need contact details of a
lawyer in the consumer court in Mumbai who is willing to represent me.

Name…: Neeraj Singla
City..: Gurgaon
Subject: Relaince BroadBand Phone Bill

Dear Sir/Madam,
I have a reliance broad band phone for internet rental is 750 /- rupess.
Bill of Dec 20, 2010 to Jan 19, 2011 was 851 but my phone was dead from 4th
Jan 2011 to till today. So 16 days ( 4th Jan to 19th Jan), phone was dead in
the billing cycle of Dec20100-Jan2011, so I think as per consumer law, if my
phone is dead more than 15 days, i should get a complete month bill waiver
instead of only 413 rupess waiver.
Please suggest, how can i approach to consumer court. Can i fill the
consumer court form online??

Thanks in Advance
Best Regards
Neeraj

Name…: Ritesh Suri
City..: Noida
Subject: Being overcharged

Why are many places that sell alcohol charging more than the actual retail
price in Noida.

Name…: ArunMehta
City..: Delhi
Subject: university not refunding fee

If a student widrws admission fee deposited is not refunded, case law
wnether he /sne has aright to det fee back

Name…: sanjeev
City..: delhi
Subject: interest clause in order

an order was passed by dist. forum north delhi.compensation and denting &
painting of washing mechine was ordered.forum was moved for execution of
order.compensation was paid but no denting & painting was done.again forum
asked the party to do so.it was completed.mr.president had asked to furnish
proof of interest if any on late payment had been paid by any forum or the
usage of interest act in such a case.how can i get an order in any shape to
further my case at higher/national forum since some major points of the case
were not considered like installation sheet for the washing mechine was not
submitted which carries my noting of damaged piece.
got late to know about this helping site. my next date is on 7th feb 2011
kindly reply at the earliest

Name…: Ramprasad
City..: Chennai
Subject: Samsung LED TV frequently power off

Dear Sir,
I bought a Samsung 22inch LED TV on 31/10/2010. After few weeks, it started
to switch off frequently. All I can watch is for few minutes then I again
have to manually unplug the power supply and connect it again. But no
guarantee whether it will work or not.

I contacted customer support and the service rep visited my place and
replaced the parts more than 5 times, still they are not able to resolve
this issue. The complaint number is 8419059869. The Samsung service manager
Chandrasekar is unprofessional. He committed that he will refund the money
but after a week he says he is waiting for parts. Its been 2+ months and I
am not able to watch my TV. Totally frustrated with the service and their
unprofessional comments.

Could you please help/guide me in resolving this issues? Whether I can take
this to consumer court?

Regards,
Ramprasad

Name…: Ritesh Kumar
City..: Uchchhal
Subject: Reg.change of name in bank acc.

Dear sir,I’m Ritesh Kumar having a bank acc.no30617450118 in State Bank of
India Branch.Uchchhal(Gujarat).It’s a joint acc.witth my wife.Now,the
problem raised last month.I’m working as a teacher in Jawahar Navodaya
Vidyalaya.As our navodaya samiti is run by human resource department of
Indian govt.we have to work in different parts of the country & in nov.2009
I was posted at Etawah(UP).I kept my salary acc.same there.As u know well
that in Gujrat state a person is generally lnown by his full name.In my case
in my bank acc.my name is Riteshbhai Pradibhai Chaudhari.In my educational
certificates it is Riteshkumar Pradipkumar Chaudhari.In my service my name
is registered as only Riteshkumar because in UP generally a person is known
by his name only.For one year the officers of SBI,Bharthna deposited my slry
into my above mentioned acc.but now they are telling that as there is
Riteshbhai Pradibhai Chaudhari in acc.we won’t deposit.Bow,I want to know
when I’ve no problem in depositing my salary in the same acc.,what’s their
problem?When they deposited for one year in the same acc.now what problem
will come?So,please give me guidance in this matter what should I do.

Name…: DR. Kartick Gupta
City..: Burdwan
Subject: A Lawyer has cheated me

He has not made correction in the pliant in spite of his knowledge leadin to
the dismissal of the the suit. Judge observed this as very surprising.
He has dalayed in giving the copy of the order. He has given that after the
date is over for appeal. He was discouraging me to take the copy of the
order.
He has worked against me even though he has taken Rs 12000/- for this money
suit.

Name…: Manmohan Joshi
City..: mumbai
Subject: defective LG washing machine

Dear Sir,
I am a retired senior citizen and have filed a complaint against LG
electronics for sale of defective washing machine. The said machine was
replaced by LG once but the replaced machine after a use of 9/10 mnths seems
to be tearing clothes after washing clothes for a period of 1 month.
Im seeking your help in the matter, as I am
unable to prove before the consumer forum tht the machine which is now
tearing clothes is actually doing so. Because if i make an application for
appointing a commissioner in the matter he will come and inspect the machine
for 1 day but the clothes are tearing after 1 mnth wash, hence he will give
the report as Machine working ok.
Now what remedy remains with me, to get
justice for spending my hard earned money?
I hereby humbly request you to help me in the
above matter, i have attached details of matter. Hoping to receive some
help from your organisation.
1. I say that on 29/12/2008, I purchased an automatic washing machine (viz.
LG WM WFT8519PV, 7.5 KG, CHASSIS No. 808NLSH 000294) from the Op. no. 2
alongwith a warranty of 2 yrs for a sum of Rs. 16,190/-. I say that I was
not satisfied with the said washing machine, as it used to frequently
display an unbalance message and would halt making a sound. I say that the
said machine would not function as per the programs displayed therein, it
would randomly take more time than the time specified in the particular
programs. I further say that the said machine would not automatically turn
off after the washing program is over, it would display “F” message and
would remain on and required manual turning off. I say that I lodged a
complaint for the same with the Op. no.2 on 2/07/2009, but no action was
taken by you, hence I again filed a complaint dated 9/07/2009. (I didn’t
receive complaint nos on both the occasions).

2. I say that on 11/07/2009 representatives of Op. no. 1 Mr. Krishna and
Mr. Sanjay came home to inspect the machine. I say that they enquired
whether the machine was kept on a trolley or on the floor? To which I
replied on the floor. I say that after due inspection of the machine the
said representatives came to the conclusion that since the flooring is
uneven im facing the said difficulty. I say that I explained/clarified them
that previously I had a Videocon washing machine which functioned flawlessly
in the same place for past many years and that I was expecting similar
performance from the said machine.

3. I say that since my grievance was not redressed, I again lodged a
complaint with Op. no. 2. I say that one Mr. Deepak Jani a representative of
Op. no.1 came to inspect the said machine on 30/07/2009. I say that after
due inspection of the machine the said representative came to the conclusion
that the said machine was malfunctioning because the water outlet pipe is
very big in size. I say that I explained/clarified him that previously I had
a Videocon washing machine which functioned flawlessly in the same place and
with the same pipe. I further say that the conclusion drawn by the
representatives was completely opposite/contradictory to the opinion given
by the representatives of Op. no.1 on the earlier occasion.

4. I say that since my grievance was still not resolved by the Opponents, I
again lodged a complaint with Op. no. 2. I say that Mr. Sachin Vishwakarma a
representative of Op. no.1 came to inspect the said machine on 3/08/2009. I
say that shockingly, after due inspection of the machine, the said
representative did not find any of the defects/faults in the said machine,
not even the defects which his colleagues had noticed on the earlier
occasions.

5. I say that aggrieved due to the malfunctioning of the said machine and
since the Opponents did not offer any solution to the same, on 7/08/2009
once again I filed a complaint with Mrs. Zeha Sayyed of the Op. no. 2 and
requested her to replace my malfunctioning washing machine with a new
machine as the said machine appears to have a manufacturing defect. I say
that she said she would talk to her Senior, Mrs. Ashwini Karkhanis and see
if anything can be done.

6. I say that on 15/08/2009 Mrs. Ashwini Karkhanis contacted me and assured
me that she would do her best in the matter.

7. I say that on 19/08/2009 one Mr. Vijay Prajapati representative of Op.
no. 1 inspected the said machine and came to yet another conclusion that the
P.C.B. of the said machine was not working and needed replacement. I say
that on 20/08/2009 he returned with a new P.C.B. but he was unable to
install the same as the new P.C.B. was of 9 buttons whereas the said machine
required a P.C.B. with 11 buttons. I further say that the said
representative then left with a promise to fetch the required P.C.B. and
never returned back.

8. I say that none of the opponent’s representatives had similar
conclusions every time they came with a different conclusion. I say that
finally fed up with the above mentioned pursuing/tossing of the Opponents, I
issued a notice dated 14/09/2009 to the Op. no. 2. I say that on 19/11/2009
the said defective machine was taken away and another machine (New Serial
no. 908 NLYX 000706, Replacement/Return Challan no. A 2210 dated 18/11/2009)
was installed in its place.

9. I say that after about 9-10 months, I was highly annoyed when the
replaced machine started slowly tearing the clothes put in it for washing. I
say that hence on 13/09/2010, I called on tel. no. 022 3901 0909 and
registered a complaint (no. C 1091309483) with one Mr. Narendra Prajapati of
Op. no. 1. I say that one Mr. Krishna representative of Op. no. 1 came home
on 14/09/2010. I say that he could not find any fault prima facie and
concluded that I should not wash all the clothes together, instead I should
wash them separately in pairs. I say that we are only 3 persons in our
family, i.e. my wife and my son and hence only 11 to 12 clothes are washed
in a day. I say that if the above recommendation of Mr. Krishna has to be
followed then a tremendous misuse of electricity, money, water, time and
energy would take place, however on the contrary, since last many years I
have been washing all the clothes together and there happened to be no
problem so far. I say that the said machine is not at all user friendly.

10. I say that inspite of being unconvinced with the advice given by the
representative of Op. no. 1 I washed my clothes in pairs as told by him, but
to my dismay still the clothes continued to tear even thereafter.

11. I say that after being highly frustrated with the above drama I finally
sent a notice dated 24/09/2010 to Op. no.1 and demanded a
refund/compensation of Rs. 26,190/-, which was duly received by them. I say
that on 14/10/2010 at about 2.00 p.m. I received a call from one Mrs. Parul
Gupta, from the Head Office of Op. no. 1 at Uttar Pradesh she enquired about
the nature/details of the complaint. I say that on 16/10/2010 at about 3.00
p.m. I again received a call from the representative of Op.no. 1 Mrs
Sanjivani Shelar. I say that she too enquired if the said complaint was
resolved or not? to which I replied in negative. I say that on 20/10/2010 at
about 11.00 a.m. I received a call from Mrs. Parul Gupta, from the Head
Office of Op. no. 1 at Uttar Pradesh she enquired if the said complaint was
resolved or not? to which I again replied in negative and requested her that
I wanted to talk to the Quality Control Engineer. I further say that instead
of calling the said officer she advised me “NOT TO USE THE SAID
MACHINE”. I say that thereafter no communication took place between the
parties. I state that may be they were waiting for the lapse of the warranty
period. I further say that the said machine is under a 2 years warranty and
it is highly unethical to give such advice to me when the warranty period is
not over. I say that the opponents at least should have offered or tried to
repair the replaced machine, instead they chose to just call me and give
vague advises. I say that since my machine was under warranty the opponents
were liable to cater to my complaints and grievances which they failed to
cater to, thus this act on their part demonstrates deficiency in service.

thanking you, Mr. Manmohan Joshi.

Name: Rahul Rajput
Subject: Personal lone

i have 2 year old HDFC bank account. i have applied personal lone but they
don’nt want to give me lone. because i am journlist. i deemand please give
me same writen policy. but they didn;nt give me

Name: Mohammad Imran
Subject: amendment of written version

Can anybody tell me as to whether a written version can be amended in a
consumer court after it has been filed.

Name: Nitin Gupta
Subject: Insurance Policy

Dear sir,
Workers at my company had purchased a group life insurance policy in August
2008. At the time of issuance of policy, the sales agent did not adequately
explain all the clauses related to return on premium, tenure and time for
payout. Premium was paid by workers until April 2010. At this time workers
realized that they had not fully understood the policy details and stopped
payment of premium.
In this case, can the workers approach the consumer court as a group? What
would you advise regarding the procedure for filing a case in local consumer
court?

Name: deepti
Subject: Return of online shopping

I purchased a customized t shirt from myntra.com . However the due to some
confusions i ordered an incorrect size.I informed the sellers about it the
moment my shirt was shipped to me.However i was provided incorrect
information regarding return/replacement by various representatives of that
company(like replacement has been ordered and a pickup has been
arranged/replacement can’t be done/return is not possible)After 5 days a
supervisor of that co. calls me stating a neither a return or a replacement
is possible as it is a customized t shirt. The co.s website clearly states
that in case if the product has any defects .the co. will address the issue
in a manner as favorable to the consumer and reprocess the order if
required.I am stuck with the purchase now .Please let me know my rights in
regards to the same and best possible way out.

Name: Gaurav Singh Shakya
Subject:

My name is Gaurav Shakya and i lived in rampur. i bought a 1ltr bottle of Bislari Mountain packaged drinking water.
there was written that the mrp and the mfd see on the bottle. so i want to know that can we file a claim on that issue.
i have the sealed bottle and the pictures of that bottle.
My name is Gaurav Shakya and i lived in rampur. i bought a 1ltr bottle of
Bislari Mountain packaged drinking water. there was written that the mrp and
the mfd see on the bottle. so i want to know that can we file a claim on
that issue. i have the sealed bottle and the pictures of that bottle.

Name: Manish Kumar
Subject: seek ing advice

I made consumer complain against a company (IGL). company (op) did appear on
1st and 3rd hearing and was absent on 2nd hearing then after company did not
come on 4th 5th 6th hearing
on 5th hearing i was awarded exparty, on 7th hearing company suddenly
appears and
says that they came late on 5th hearing(EX PARTY DATE) and noted wrong date
of 6th hearing.
I was asked to submit exparte evidence on 6th hearing and 7th hearing was
fixed for argument
the above case is pending before district consumer forum
They (op) want exparty to be revoked. what option do i have I don’t want to
carry case too long
as there are several cases lying for more than three yrs.

Name: ALAKNANDA
Subject: non connection of gas pipeline

Sir, This is a complaints against Indradev Gas Connection for the harassment
I have gone through for the last three weeks. The company has fixed gas
pipiline in all the flats at Overseas Apartments, Sec-50, Noida. On 27th
January the agency man came and said he was short of pipeline and hence
would come and do it on sunday 31st January. Nobody came and I have been
continuosly calling the agency to fix up the connection. I have taken office
leaves to accomodate with them and their times but none has been done so
far. I have lost my reputation in my workplace and also have served
financial loosses. On 18th Feb it has been a height of unprofessional
attitude. I made continous calls on 17th Feb to complete the job but the
company didn’t send anybody and said next day the job will be done. On 18th
since 10am I have repeated called them and they have the number of Mr.Sunil
09540870500 who said he can’t come for a single connection. The ageny again
said they would ask other person to come and fix the job bit with continous
15 to16 calls till evening no one has done the work. This is to request you
kindly punish the unprofessional and this agency who harass the common man
on the name of GOVERNMENT. INDRAV GAS CONNECTION.
PH-08826453842,01206492540,01206492539.

Name: himanshu
Subject: speed post

i send my form through railway speed post form my city mau but it reached
after one month,due to this my form was no accepted by institute.so i lost
my admission there and 500rs also so i want compensation from railway speed
post office.

Name: Shri Ratan
Subject: Rcom

I had taken Reliance CDMA post paid connection in the month of March 2010
and had applied to migrate the no. from post paid to prepaid on 1st
September 2010
The executive at the store advised me to pay the dues till 1st September
2010 and within 3-4 days my no. will get migrated to prepaid. After several
follow and complaints to RCom nodal office my no. finally got migrated to
prepaid on 24th September.
I started using prepaid service but I got calls from Rcom to pay rental for
my postpaid. I had infromed them that it has been migrated to prepaid and
cannot have any rental charges.
Again I had received a notice from Rcom to pay the rental amount. I’m
completely frustrated by such request and wants to take action against this,
I have all the payment receipt and Full & Final Settlement document stating
all dues are paid.
Pl. help me in taking action against them.

Name: Santosh
Subject: Non payment of Salary by Company

I have joined my co. in Nov’2010. It was written in appointment letter that
6 months probation period. But just after 35 days of joining few of my
colleague was terminated without showing any valid reason, and without any
payment.
Out of 9 people 6 of ours salary of Jan’11 they kept on hold, just because
of poor performance though they did not declare earlier about this type of
action can be taken by them. Now they say tomorrow, again tomorrow and this
tomorrow never coming, I am running under miserable poor economic situation,
can’t afford to suit any legal case.
Please advise me. Thanks

Name: Bharath Reddy
Subject: Private limited company a consumer ?

1.A vehicle is registered under company name and used for private usage of
its director.
2.When the said vehicle is said to be defective and also there is deficiency
in service by the car company, can the private limited company rep by its
director file a consumer complaint against the vehicle manufacturer.
3.Will the private limited company be seen as a consumer? under the purview
of a consumer under consumer protection act 1986

Name: gurpreet singh
Subject: mark up price

greetings sir
i am a student in hotel management and i have one query.
i have heard that you cannot sell mrp price bottled drinks at a higher rate.
when there is a minibar in hotel room and he is placing the products there
can he charge more and what should be stated in the mnibar menu. i have
heard big hotels have drinks spl printed for them but what about the small
hotels who have limited finances.
looking forward to your reply

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