seralathan
City of Residence
chennai

Message:
Sir,
I have a mediclaim policy with The oriental insurance company for the past over 10 years. I retired from service 10 months back.This year when I approached my Development officer on 23/03/2012 regarding paying my premium for mediclaim policy I was told that the last date for payment of premium
was 27/2/2012 and the policy is lapsed. I have not received any reminders from them so far.Presently i am not covered under any health policy.kindly advice me to proceed further.

Mukesh Sharma
City of Residence
Tanda urmar,Hoshiarpur

Message:
Respected Sir,
I am resident in Tanda Urmar,Distt.hsp.Pb,Sir i have filled a case in jalandhar consumer court against ‘WWICS’Ltd.And I won this case 02/02/12,Now then this co.appeal in chd.consumer court,against this order,Sir,I am belong to middle class family and i don’t afford to much fees in this case,please help me to find low cost lawyer for this case.i should be very thankful to u for this.
Yours faithfully,
Mukesh sharma

Sheetal Mehta
City of Residence
Mumbai

Message:
I have purchased a water purifier from Zero B and have nothing but problems with it since its installation. The details are as follows:•
The invoice is dated 30/09/2010 as the order for this machine was placed on that date, together with two other machines which were purchased at the same time. The machine was installed into our home 17th January 2011. It was agreed with the salesperson, Mr Rajesh Kumar Sharma that the warranty for this machine would commence from the installation date. This was not reflected on your systems and your company claimed that our warranty had expired.
•The machine has not been working properly since its installation and by the 15/02/11 a major part needed to be changed. Subsequently the water flow of the machine stops every 1 – 2 months which I have been advised is due to the filters choking. According to the your guidelines, the pre-filter should be changed once a year, the Sediment Filter should be changed every six months and the RO and Resin Carbon should be changed once a year or on choking. Our machine is choking every 1 – 2 months. The latest incident clearly shows this, as the water flow stopped on 21/02/12 (Ref 386785) an engineer came and
resolved the matter. By 10/03/12 (Ref 391967), the water flow had stopped again.
• My understanding is that an engineer is required to maintain the machine every 4 months to ensure the machine works effectively. Within the 14 months that I have had the machine, I have needed an engineer, approximately every 2 months.
• The service provided by your company is also unsatisfactory. Your company protocol states that a service engineer should attend to a customer query within 48 hours. I have waited for more than 10 days for an engineer to come and attend to my queries. I would have to follow- up on my query every day until an engineer comes.
I have paid Rs 14,000 for a machine that should provide continuous, safe drinking water. To date, this machine has not performed the function as per the description when it was sold to me. It is clear that an inadequate machine has been supplied and so I would like this to be resolved by either providing a new machine with a new warranty and the re-assurance that this machine will provide continuous, safe drinking water.
If this is not possible then I would like a refund on the machine.

dharmendra kumar karesia
City of Residence
sirpur kaghaznagar

Message:
1. From April 2009, premium of the Policy No. 68337000 were wrongly deducted from my salary which does not belongs to me by my employer and forwarded to Life Insurance Corporation of India.

2. Actually the Policy No. 68337000 is belonging to Mr. D. Laxminaryana.

3. In the month of May 2009, I observed the mistake and given a request letter to my management for doing necessary correction and stop the deductions from my salary. My management has stopped the deductions of Premium from my salary. The same copy sent to The Life Insurance Corporation of India.

4. From that day, I am corresponding with the Life Insurance Corporation of India. But still I had not received any reply from them.

5. I personally went Four times there and meet with The Asst. Manager, Life Insurance Corporation of India.

a) At my First approach he told me that they had returned the excess contributed amount to your Employer and advised me to go and consult them. But, they misguide me. They had not sent excess amount return to my Employer.

b) At my Second approach they told me that he wrote me a letter they are visiting over company to know the fact.

c) At my third approach they told me that he would visit my company to enquire the matter and if I found correct then they will retune the
amount to me.

d) At my third approach, The Asst. Manager went out of country on absence of the A.M., I approached another officer he told me that lets
come A.M. because he is handling your case.

6. On my several contacts to The Asst. Manager, LIC, , on phone he visits our company after six months, to know the fact and he found me
correct after enquiry. Then he assured me that very soon he would refund me and he introduced me with an agent Mr. Ashok Kuma to keep
touch with him regarding refund.

7. I had written several letters to LIC of India, .

7. After that several times I contact with The Asst. Manager and Mr. Ashok Kumar. But I had not get any reply with them. Hon’ble sir,
now I am tired and my hopes are over. I come to conclusion to approach consumer forum.

8. Sir, I am a patient, my parents are seventy plus. They are heart patient, we are badly required money for our medical treatment, sir.
Due to my seized amount at Life Insurance of India, , we are unable to take proper treatment.

Due to above working procedures I distrust on the Life Insurance Corporation of India. As I am a customer of the Life Insurance Corporation of India and having some policies with the LIC of India, I want to withdraw my all the polices with LIC of India, .
Please suggest me may i file in consumer forum?
D.K. Karesia

Mayur Vagadiya
City of Residence
Rajkot

Message:
My self Mayur Vagadiya from Rajkot i had purchase new micromax X-505 dated 19th february 2012 in his authorised dealer.till date i have not use that cell due to some technical problem from micromax company manufacture so pls suggest me what happened in this matter i am ready for the case against micromax and claim my mobile payment of 3450/- so pls guide me for the same matter.

Debashish
City of Residence
Mumbai

Message:
My father (Late Ajit Kumer Dey) had Group mediclaim policy (Policy No.: OG-11-2401-8403-00000001) from Bajaj Allainze, Baja Allianz had honor the claims occurring from the my father’s CA rectum treatment, post mediclaim expiration, My father (Late Ajit Kumer Dey) had purchased ‘Group Unit Gain Policy’ in Dec’10, we had earlier opted for health (mediclaim) policy but due to the fact he was suffering from CA Rectum and his age 65, he was not considered
eligible for health policy, which was unusual as earlier Bajaj Allianz had underwritten my father’s health, instead the agent Ashish (9821669688) from Bajaj Allianz advised to go the ‘Group Unit Gain’ policy as this was an investment policy and no condition related to health prevails (the cover condition does not mention of any health conditions or existing diseases) also there was no medical test, also we are assured that the sum assured and riders will be
payable with guarantee and all the claim would be handled by the agent (INDIA INFOLINE) by Vikash (9323868744).
Unfortunately my father expired on Feb’11, to my utter disbelief and disappointment, INDIA INFOLINE was not helpful, their contact number in “certificate of insurance” does not work and I myself had to submit the claim to the nearest branch, also both the mobiles of Ashish and Vikash are not reachable, although an email intimation of the death was given on 9th March to Bajaj Alliance and INDIA INFOLINE.
We have received ONLY “certificate of insurance” as the ONLY policy document, we have not received any proposal and/or other policy documents or bond, two complaints has been lodged (I track Number: 10750699 and Issue No. 10695421).
I am been given the reason of claim being repudiated as non-disclosure of material facts, I beg to disagree here as all the facts were revealed to the agent, also the agent advised that the policy in question is of “investment” nature and not of health or life, also we have not got any policy documents or terms and condition, where we could peruse and raise any objection or discrepancies found, we could have raised our grievance then.
There was no reply on question like:-
“If this was investment policy why are question on heath raised”?
“if the policy has life cover, then why no medical test or it is mention of non-coverage of existing diseases”?
“Why are the terms and conditions not part of the policy kit and not given or shared with a member”?
As per sub-section (6) of section (4) ‘Proposal for insurance’ of the Insurance Regulatory and Development Authority (Protection of Policyholders’ Interests) Regulations, 2002 “Proposals shall be processed by the insurer with speed and efficiency and all decisions thereof shall be communicated by it in
writing within a reasonable period not exceeding 15 days from receipt of proposals by the insurer.”
And As per section 51 ‘Supply of copies of proposals and medical reports’ under ‘Special Provisions of Law’ of the INSURANCE ACT, 1938.
“Every insurer shall, on application by a policy holder and on payment of a fee not exceeding one rupee, supply to the policy holder certified copies of the questions put to him and his answers thereto contained in his proposal for insurance and in the medical report supplied in connection therewith”
Here we were not given any copy of filled proposal form, in spite of repeated asking for the same, here I am attaching the Proposal Form (which was ultimately given to us on 13th May 2011), you could gauge the difference, in signature(s) of both the proposal forms and also in the handwriting of both the form(s) with the signature, this vindicates that the proposal form(s) were NOT filled by my father.
The signature of my father in the proposal form of the policy 197201588 is valid and authentic, also attaching a copy of the cheque signed by my father for verification.
If this is life policy, why was a medical test not done or asked? Why was the copy of the duly filled proposal form(s) were not sent to us,
we could have intimated the company about the discrepancies then, this again vindicates that we DID NOT conceal any material facts, also for your reference Issue No. 11245029 and 11204491, the same carelessness treatment is given to another policy 0202021695, but after receiving the filled proposal form, we have intimated the company about the discrepancies found in the filled proposal form.
As per clause (a) of sub-section (1) of section 6 ‘Matters to be stated in life insurance policy’ of the Insurance Regulatory and Development Authority (Protection of Policyholders’ Interests) Regulations, 2002. “the name of the plan governing the policy, its terms and conditions”
Here the ONLY information given to us by the company is “Insurance of Certificate”, as per the cover conditions, we have NOT violated any condition, if there are more or other than this terms and condition, why is not the complete materials facts related to policy not informed/given to us?
If the complete (if any) terms and conditions were given to us, we could have peruse the terms and conditions and pointed out the discrepancies within the 15 days from the date of receipt of the policy document, still even after repeated seeking the terms and condition, the company is showing no sign of delivering the terms and condition (if any).
As per clause (1), (2), (3) and (4) of section 3 ‘Point of Sale’ of the Insurance Regulatory and Development Authority (Protection of Policyholders’ Interests) Regulations, 2002. If the agent had disclosed all material facts about the policy, we would have taken best decision on the best cover that would be in our interest, also since the proposal form was not filled by my father, the agent should have incorporated a certificate at the end of proposal form, from my father that the contents of the form and terms and condition have been fully explained to him and that he has fully understood the significance of the proposed contract, the agent during sale had shown the prospectus with terms and condition, which eventually turned out to be “Certificate of Insurance”.
Now after my email communication with Bajaj Allianz, I can only come to a conclusion that my father and now I have been misleaded and fudged by the agent or I am been given to experience lame excuse of not honoring the claim.
I have reported the fraud and grievance to IRDA, as Bajaj Allianz refused to communicate and honor the claim, Bajaj Allianz continue to repudiate the claim through communication but at same time Bajaj Allianz have paid amount of `22276 and `9547, which has been rejected and not acceptable by me as this is not as per my demand of honoring the claim or refund of entire premium with interest, there has been no response to the reason and logic of the amount paid to me.
It has been more than month since the advice issued by ‘The Office of The Insurance Ombudsman’, there has been no action or initiative taken Bajaj Allianz to settle the grievance, I have now communicated to Bajaj Allianz that due to unresponsive and prejudice attitude I have advise that further 15 days from the receipt to my communication to settle the matter, failing to do so would compel me to knock door of the law and my goodwill gesture of settling the matter with refund of premium with interest stands void.

Pravin Singh
City of Residence
Ahmedabad

Message:
Sir,
I booked a car on 12.03.2012 with Rs. 10,000 and it was promised me that on 24.03.12 it will be delivered by dealer. on 22.03.2012 dealer asked me to pay rest of the payment and confirmed me that it will be delivered on 26.03.12. again on 24.03.12 I asked for the status of delivery they told me that it is no possible due to Maruti company didn’t dispatched the car till and asked me to wait more. but sir, my problem is on 16.03.12 budget declared and due to this I have to pay 11000 approx. extra for excise duty which i agreed and now if dealer/company deliver me after 31st march 2012 than I need to pay 2%
extra on ST(Service tax) in which there is no fault of mine and due to company do I have to pay more. As my dudget for car is already disturbed as excise duty hike if sevice tax also goes high than i have to leave the car to puchase. kindly guide me asap.

Ashok Benani
City of Residence
Junagadh

Message:
I had taken an overseas mediclaim from ICICI Lombard, got an heart attack in u.k. and went through baloon angioplasty in u.k. The company did not pay the claim, had gone to district consumer court, but appeal was rejected on foolish ground that the policy effective from 24th may, comes in effect from 12 in the midnight and not after 23 midnight. Now I wish to appeal in the state commission,kindly advice within howmany days can i apply from the date of judjement. The judjement came on 10th march.
Ashok

Dr SL Gupta
City of Residence
Allahabad

Message:
Dear Sir, For a semi constructed house,I have made an agreement with a contractor to complete the rest of construction within six months and paid advances in time,but even after 18 months construction is not completed. How can I get my advances or steps so that construction can be completed

Melissa Pinto
City of Residence
THANE

Message:
We bought a flat in Thane and got possession for the same in 2010. Our flat has a super built up area of 1079 sqft. The builder is now asking for us to purchase the parking space at an exorbitant amount. There are 132 flats in our building and only 59 parking slots. As per what I have been informed the same has to be provided by the builder. They have given us 3 months time to purchase the slot after which the prices will be hiked again. Kindly guide me with what can be done in this situation.
Regards,
Melissa Pinto

parnika shelar
City of Residence
mumbai

Message:
i am being cheated by computer classes in mumbai

dharmesh patel
City of Residence
ahmedabad

Message:
MR.FORDLUKAS WHO TELL OUR SELF AS ADIPLOMAT OF CHEVROLET MOTORS WORLDWIDE LTD,MANCHESTER MR2 8GD,WHO STAY IN British diplomatic lodge janakpuri New Delhi,INDIA ON 10/02/2012. WHOM BRITISH PASSPORTNUMBER IS 039298456. TAKE MY 42,800 RUPEES MEANS 550 POUND FOR FUND TRANSFER OF WINNING AMOUNT OF winning this year CHEVROLET EXHIBITION email award OF 700000 POUND FROM RESERVE BANK OF INDIA,NEW DELHI TO MY LOCAL IDBI BANK ACCOUNT.HE CAME IN INDIA 10/02/2012.HE CONTACT ME THROUGH MOBILENUMBER-07838103182.I HAVE A SCAN COPY OF RECEIPT OF BANK THROUGH WHICH I WAS GIVEN MONEY TO FORD LUKAS.HE TAKE MONEY THROUGH THREE
DIFFERENT NAME AND ACCOUNT NUMBER OF INDIAN THREE LOCAL BANK.1)STATEBANKOFINDIA 13/02/2012 IN ACCOUNTNAME:-RAMANSHANI OF BANKACCOUNT NUMBER:-20007813884.MONEY 15600RUPEES.2)HDFCBANK 16/02/2012 IN ACCOUNTNAME KIMBEYNUSENI OF BANKACCOUNTNO:-22691000002545.MONEY 9000RUPEES.3)ICICIBANK 17/02/2012
IN ACCOUNTNAME:-RAHUL SHAHOF BANKACCOUNTNO:-017101517736.MONEY 18200 RUPEES.MRS ANAMIKA THAKUR WHO TELL OURSELF AS A MANEGER OF FUND TRANSFER UNIT OF RESERVE BANK OF INDIA,NEW DELHI WHO HELPS TO FORD LUKAS FOR FUND TRANSFER,WHICH CONTACT ME THROUGH THIS NUMBERS.1) (011)32067024..2) (011)49761300..SO PLEASE TELL THEM GIVE MY MONEY BACK. ford lukas email id is lukas4real@live.com.his company address is CHEVROLET MOTORS WORLDWIDE LTD.

Papu Deb
City of Residence
new Delhi

Message:
I Shri Papu deb I did one ATM trans with same bank ICICI ATM but i had not received the cash but amount for Rs-3500 is deducated from my A/c after that i had raise a complaint to ICICI bank but they refused to refund the amount though i have a coplaint no as well

Manish Gupta
City of Residence
Kanpur

Message:
This email is complaint again net fraud or cyber cheating happening in noida the company mentioned bellow. This in interest of consumer & public. I wish there was some reactive action. Sir you being the highest level. I would hope you would take the strictest action as soon as possible. As the cyber crime is not only restricted to one city or state I’M writing the email as to protect our citizen from further fraud & also because the operation head quarter of the company mention bellow are located in noida but they can cheating allow over india including our city.
I recently purchased an nikon collpix S3100 Camera and A nokia X2-02 Mobile from timtara.Com for rs.8,379. Offered and boast about free shipping + home delivery as well as the promise to deliver in 8 to 10 days.
I ordered on 09-03-2012 has not yet been delivered as on 29-03-2012 and also in-spite of several mails querying about the order delivery, there has been no response to my mails. The strangest thing about their site is that they have only one contact number which is almost literally unreachable.
Few thing to be noted are

1) the call center no are impossible to connect.
2) the no cod as many of the website do cash on delivery these days.
3) there thousands of complaint on website like
http:/Www.Grahakseva.Com ,
http:/Www.Consumercourt.In ,
http:/Www.Mouthshut.Com,
4) the value of all complaints is hundreds of corers.
5) all employs are also involved in this fraud
6) they day by day increasing the marketing & fraud.
So i want to register a compliant against Timtara.com (infosecure
consulting pvt. Ltd. infosecure consulting pvt. Ltd.,
B-26 second floor, sector 8
noida).
please suggest me solution.

ANIL GUPTA
City of Residence
PANCHKULA

Message:
I admitted my son in tution centre for Chemistry classes in +1 at Chandigarh and now I have decided to shift him to Panchkula and decided to admit him in a regular school instead of Dummy school. They refused to refund my fee of Rs. 18,000 on the plea that it is already written in admission form that no fee will be refunded in any case. The session has not been started yet and not even a single class has been attended by my son. Please guide me.

Dr. Sanjeev Tandon
City of Residence
Vadodara

Message:
An order was placed for a study cum computer table and a book shelf with Big Bazaar, branch at Seven Seas Mall Vadodara on 26th jan., 2012 during the promotional offer period (Big Bazaar Sabse Saste 5 Din Republic Day 2012) from 26th Jan, 2012 to 30th jan, 2012. Entire payment of Rs. 6498.00 for the said articles was made at the time of placing the order and the home delivery of the goods was to be made within a period of 10 to 15 days from the date of booking. As neither the said articles were delivered nor any phone call was received from the customer care / concerned section of Big Bazaar much after the
defined period, I called up the concerned person (Mr. Jayesh Panchal) who informed that the goods have been dispatched from Bombay and shall be delivered in the next five days. Later when I called him up repeatedly on 22nd, 23rd 24th, 25th and 26th Feb., 2012, his phone was found to be switched off.
As my phone calls were not being picked up perforce I made a visit to Big Bazaar on 27th Feb, 2012 covering a distance of more than 15 kms.
through heavy traffic. The customer care executive Mr Jaideep noted my complaint and asked me to contact Incharge, Customer Care –Mr. Malcom- after 1330 Hrs.
When contacted Mr. Malcom promised to look into the matter and informed me that he will try to solve my problem. I told him that it’s not my problem rather; the problem is at his end; kindly deliver the furniture articles at the earliest and solve the problem. Since then I have been regularly calling Mr. Malcom on different dates viz. 5th , 6th, 7th 8th, 9th, 11th, 13th, 15th, 16th and 21st of March 2012 (practically every day) but every time the response I get is
‘We have not received your articles Sir and we are trying our best Sir’. The fact is – the articles still remain undelivered to me till date.
Even lodging of the complaint with future value retail telephonically (tele no. 18002002255) on 14th March 2012 (phone picked up by Ms Bhagyashree of frvl) as well through email at sharewithus@fvrl.in has had no significance inspite of their assurance of successfully addressing the complaint within 24 hours.
The worst part is that they –the customer care section – doesn’t provide telephone numbers of their higher ups when asked, and the whole issue remains clouded up from their superiors who may be in a position to find an appropriate solution.

C Coutinho
City of Residence
Virginia USA

Message:
In 2008 I sold my flat in Mumbai and migrated to USA. I went to ICICI bank to put some money in fixed deposits. Total Rs 5 lac. Mr Vikas an employee took the cheque and invested the money on life insurance policy I called him the next day asking him to stop the policy but he refused to do so I returned to USA and then sent him sevveral e-mails but he went further and mailed the policy documents to address that I had sold the property .I gave them a cheque of Rs 5 lac but he amount invested was 430000. Rs 70000 was a commission to m\Mr Vikas which I was not informed about.I forged mysignature and misled me. My brother who is my legal caretaker went several times to the bank and returned tthe policy but they just prolonged the matter and convinced us that we will get good returns even if we did not pay the other 2 premiums . I was in mumbai in 2012 Jan and visited the bank as I noticed that the account had been foreclosed and so I wrote a letter to IRDA and ICICI opened the case and asked for evidence ettc etc which I forwarded to them and then they come with a final decision
that they dont have enough evidence and proof . Which I do have I have all e-mails and evidence. But I am In the US and time difference is causing a lot of stress. I am mentally disturbed its a bug amount my hard earned money. I purchased a flat in 2008 in mumbai closer to my Brother so it could be taken care of and took a loan andpaying an interest amount. i woluld like to know how I can go abut to get my money back should I got go consumer court can you please guide me.
Thanks Mrs Coutinho.

Manoj Bhardwaj
City of Residence
Delhi

Message:
Sir,
I got a call from Dining Plus on 29th March 2012, they mislead me reagrding the payment for their tour package, though i was not interested on their package they mislead me and took my credit card information and finally debit the amount which i came to know from my banks SMS service.
Thanks
Manoj Bhardwaj

Anish Chaudhary
City of Residence
Ghaziabad

Message:
This is regarding the booking of villa in greater noida through Snera estate in noida their channel partner they have booked the villa @2272per sq ft but the company booked at the rate of 2280 per sqft than channel partner promised to refund the diffrence that comes around Rs 14000/ subject to 40% payment to Builder Now we have paid more tan 40% amount to builder but Channel partner not giving the money as per their commitment Please Advice !!

Popularity: 2% [?]

MANJEET SINGH
City of Residence
GHAZIABAD

Message:
Dear Sir,

I came late in the office on 28th February, 2012 due to Election in our state UP. As I had to vote, I got late for the office and my office boss deducted 1/4 leave for that day.
Kindly advice me SOON to whom I should complaint for this.
Thanks & Regards,
Manjeet Singh

Smita
City of Residence
Delhi

Message:
Dear Sir,
The company, BSES BYL, has sent electricity bill for Jan-Feb, 2012 for Rs 7,200. My last six bills range between Rs 450 to Rs 1,200. I complained to BSES. First, they stonewalled my requests, then they checked the electricity meter and said it is giving correct reading. When i confronted them again, they said probably there is an earth leakage.
Could you please guide what can I do further? How can I approach the consumer forum?
regards,
Smita

priya
City of Residence
ghaziabad

Message:
dear sir,
i bought service from one of beautification serivce center, called Raj amrit Mantra in nov 2010, but due to some reason i couldnot avail service for 2 months and when i came back they shifted their place, they do not provide any detail about their address changed and somehow i couldnt found them. then from some sources i came to know they changed their name from raj amirt mantra to Revital mantra. and it took appro 1.2 month to find them. and when i contated them about the remaining services which is only 20% used by me costing 10000/- they said they cant provide me service due to expiry of time duration.
plz suggest me what should i do.
thank
Priya

GLEN FERNANDES
City of Residence
MUMBAI

Message:
Dear sir, I am Mr. Glen, Age:36,from mumbai.In Jan 2010 I had made a agreement for 3 years with Mr. Arif a known person who is a professor by nature. He required to start a Tutorials and I paid him Rs 6,00,000/ (by cheque) for the same on condition that on a yearly basis he will give me 50 percent of the principle amount i.e. Rs 3,00,000/ yearly irrespective of his profits or even if it is shut down. And if he is unable to pay within the due date , then 24 percent of interest per annumn will also be applicable to him. Till date he is supposed to give me Rs 11,32,500 /(including the principle).And he has paid me
only 2,00,000.(Rs 1,50,00 by cash and 50,000 by cheque).Along with the agreement he had given me 9 cheques with post dated and 50 percent yearly amount till 2013 and one additional blank cheque. Now he is harassing me and reluctant to pay me anything. He is saying I don’t have money even though his classes are running well. He says that I will give only your principle amount of Rs 6,00,000, for which I doubt he will give. .Even If I put the cheques and file a bounced complaint case, along with memo of bank to JMFC U/s-138 of NI Act , will I get my entire money with interest along with the principle.
What is the process for filing a complaint?Approx How many days it will take for the hole process? After the end of 3 yrs will the agreement be valid ? Sir,I am in deep trouble, since it was my harden money which I had given to him. Please guide me with all legal aspects, what should I do.
Thanking you

sarjil
City of Residence
Mumbai

Message:
Dear Sir,
My own use I have purchased place for dispencary, I have paid 100 % + additional amount.Agreement signed by builder, builder did not come for registartion, Agreement registered. I required posassion for dispensary,Is it I am consumer?
Thanks
Sirgil

PRABIR DATTA
City of Residence
East Delhi

Message:
Sir
I have got a membership of Country Vacation Club on 28 oct’2011. I have paid Rs. 81,000/- for white card membership (as per the agreement). But after 2 months I have received Blue card,which is a lower grade membership. I have called several time to their office and also send 6-7 mail to their different mail Id. But nothing is happening. After almost five months I didn’t get my White Card. Now I want my entire money back along with compensation. Please suggest what to do?

Binod
City of Residence
Hyderabad

Message:
Dear Sir/Madam,
I have taken admission to a school (Kalpa school) hyderabad on 10th Feb 2012 by depositing an amount of Rs 63300(Admission fee- 35k,First term fee- 13300, Caution deposit-15k). Due to some reason I have cancelled the admission on 28th Feb 2012 and asked for refund of entire amount from school. School has only refunded me 15k(caution deposit) and not returning any other amount. Do I have any legal option to get another 48k back?
Thanks,
Binod

Ranjana Puri
City of Residence
Delhi

Message:
Hello,
I am doing MBA from PTU institute IMC located at south-x. I have to give exam on this 16 march 2012 but I didn’t get my admit card. I told them many times about this but they are not giving any positive response. Apart this problem, I have suffered many problem by this institute like I didn’t get books for 3rd semister and more. Can you please guide me what should do I? Should I complain for this or not? I am really upset with facilities they are providing.
Waiting for your earliest reply please.
Regards
Ranjana

garvita
City of Residence
nagpur

Message:
Sir, I m a medical student from Nagpur . In December my Sony camera started having some problems with its lens which would not come out completely and the screen would show to switch the camera off. Due to my ongoing Exams I coudnt go out far so I gave my camera to a studio named photokina on 5th Jan. He told me that the problem is with the IC of the lens and it would take atleast 15 to repair it as the parts were not available then ane it would cost 3000. So I agreed. After 15 days I called him he asked for another few days n promised to inform me.but he never called on his own and would hang up the phone and talk
rudely.I called atleast 15 times in span of 10th days and asked him to return my camera.one of my friends collected it from his shop and he even took the receipt n tore it. This time it didn’t even switch on like before .Now I gave the same camera to Sony service centre and they told me that someone has taken out important components from that camera and it would cost around 16000 . I called up the photokina owner but as was expected he simply refused .. sir please tell me what can I do.?

Sukhdarshan Atwal
City of Residence
Bangalore

Message:
I recently transfer my household goods from ahmedabad to bangalore through Eco trans packers & movers (a unit of eco trans logistics).
As per the quotation and agreed before, we paid the full amount with Insurance Cover of 1,00,000.
On 07.01.2012 Eco picked up the materials and good were delivered on time but we identified infront of the delivery team that majority of furniture was damaged/Scratched. We mentioned all the damages on back of lorry copy.
They conveyed and confirmed that Insurance Person will come next day of delivery (tomorrow ) to inspect the damage and claims and no one turned out after a week also.
We were trying to contact them initially but they were not picking phones and it made us approached their Head office at Pune (to Mr Kuldeep choudhary).
Mr kuldeep asked us for the list of damage and estimations and we have provided the estimated amount of 42000/- which was observed and estimated by local carpainter.
We were very unhappy as we got to know that, the Eco has not insurenced and not paid the premium towards our goods insurance, which we paid in advance.
They accepted their mistake and replied positively towards bearing the expences for the damaged items as per our provided estimation details.
After several conversations, we couldnot find the prompt response and considerable delay in paying the expences and trying to avoid our calls.
They are not at all replying to any of my emails, all conversations are on phones only, Everytime i write emails to them confirming the discussion & status.
After having frustated with them would like to approach this Forum for seeking justice towards my loss.

Shiv
City of Residence
shiv.dhiman@hotmail.com

Message:
Dear Sir
I have purchased a tv from local retailer .retailer gave 1 year warranty ,after three month tv dosn’t start’ i tell to retailer he said me that your tv will be repaired in 3 or 4 days .i call him many time but he didt recive my call after 20 days he ask me that your tv is not in the condition to repair after month he gave me another tv without remote i ask for remote he said that within two day i will gave remote but there is ten days passed but he cant give remot i call him everday but he says 1or 2 days. Please tell me but to do i m suffring from 48 days.

KRISHNA RAO
City of Residence
CHENNAI

Message:
Dear Sirs,
I have filed a complained a case against a real estate company due to non maintenance of the plot which I have agreed to purchase in instalments, So far I have paid sum of Rs.1,00,000/-after few months I have visited the place that I have agreed to buy, the particular property (PLOT) is not maintained, NOW it is full of bushes and thorns. I have made a request to the company to pay back the money due to non-maintence.
They are not agreed to that, After that I have filed a case in consumer court. But my lawyer is not able to attend the case. Unfortunately the case was dismissed. My claim is around 3,00,000/-. Please advice me what to do.

P n tiwari
City of Residence
Gwalior mp

Message:
Sir I and other cosumers booked duplex from mp housing board as per add given in news paper at the rate 5.5 lacs in dec 2009. They wrote the price as assumed.in contract they wrote price and time also assumed.price was to be paid in 4 quaterly instalment.as per their rule interest will be applied 14 percent if not paid on time. In 2011 they informed that the price has been increased up to 6.75. Now on completion they have informed to pay 7.88 lacs plus 80 thousand other charges. Now my question is ,is the so much price hike in the name of assumed price is justified if not what can i do?

Vijaykumar
City of Residence
Bangalore

Message:
Sir,
We have purchased Glima 4burner Gas stove 6months back,suddenly one day top Teflon glass when my motherlaw was cooking it burst out,opporunately nobody was near the stove otherwise they would have hurt,Now for replacement company is asking for Rs 3000/-.The way it burnt looks like it had some manifactureing defect,if there is option I can load the photo of it.Kindly helps us to get it done.

Abha
City of Residence
Allahabad

Message:
Fee was taken for full Course but now BRDS is saying that only candidates who have cleared the first round of entrance examination (any design course) can attend further classes. When we approached them, the BRDS staff and the owner MR. Bhavar Singh Rathore misbehaved and refused to listen to our complaints,they are neither ready for refund of fee nor allowing us to attend classes. During admission we were never told anything, now suddenly they are refusing to teach us. They are cheating gullible students in the name of NID Coaching.
Name of coaching: Bhanwar Rathore Design Studio (BRDS)
Name of Coaching institute’s owner: Bhanwar singh Rathore
Course Name:NID entrance exam coaching+portfolio prepration
Duration of course:1 year
Course fee:Rupees 24000
website: www.rathoredesign.com

Abhijit Malusare
City of Residence
Ambernath, Mumbai

Message:
Dear Sir,
I normally receive an electricity bill every month upto Rs. 1000/- but we have received a bill of Rs. 13000/- for last month.
Please suggest me to solve this issue.

Shweta
City of Residence
New Delhi

Message:
I have complain against the TPA of Oriental Insurance ..Vipul Medicorp. pls guide how i can i put the consumer compalint as my case has got rejected on teh baseless issue.

pranav
City of Residence
Bangalore

Message:
I purchased a sofa-set at a brand store after making a full payment. As per the sales order the delivery date is 9th March. But due to various reasons, the store says it will be able to deliver only on 15th April. It has caused a lot of inconvenience for me. What are my rights as a consumer and what action can I take against the store?
Thanks.

N J Dubal
City of Residence
Navi Mumbai

Message:
As the builder not helping to get conveyance deed,can we get ex-parte decree in favour society through consumer court?and if same decree be registered with Sub-registrar as conveyance and the property card can be changed in the name of the society. pl.oblige me by your advise.
Thanking you,
N J Dubal.

Chandrashekhar
City of Residence
Bangalore

Message:
Hi,
I recently observed that the MRP of Aquafina bottled water is Rs. 16 in retail outlets and Rs. 30 in some hotels and restaurants. These restaurants then state that they are selling the bottle at MRP. Can a single product have two different MRPs based on the location where they are sold. I have already written to them and got a very silly reply. I would like your help to learn about this kind of situation in detail so that i can send them a suitable reply and then figure out if I can take legal action against them.

A H Mehta
City of Residence
Bangalore

Message:
I had participated in the Sea to Snow motorbike expedition conducted by YHAI Kutch unit in July 2011. They had promised many facilities, but never provided them. They changed the rules without any reason other than the whims and fancies of the escorts. They also shortened the trip for no reason, putting the participants in a lot of difficulty and expense.
I want to file a consumer complaint againt YHAI Kutch unit and their organisers for deficiency in service. Please let me know where I shuld file the complaint and whether I can file a complaint against them. I have incurred more than Rs.10,000 extra expenses on the trip because of their mis organisation and attitude.

Vivienne Macadam
City of Residence
Bangalore, India

Message:
aFTER ALMOST A YEAR TRYING TO GET VODAPHONE TO APPLY THE DO NOT DISTURB, i HAVE HAD NO RESULT. i AM BESIEGED WITH STUPID MESSAGES ALL DAY LONG. tHEN i ALSO GET SCHEMES FOR GFAMES OR MUSIC AND AM CHARGED FOR THEM WHEN i NEVER ASKED FOR THEM AT ALL. hOW CAN I GET THEM TO ATTEND ME AND DO AS i REQUEST? CAN i REPORT THEM FOR TERRIBLE CONSUMER CARE?

vivienne macadam
City of Residence
BANGALORE

Message:
i HAVE A MONTHLY PLAN FOR INTERNET WHICH INCLUDES A LANDLINE. tHE LANDLINE HAS NOT WORKED FOR OVER A MONTH. i HAVE CALLED REPEATEDLY AND GET SENT ON TO OTHER NUMBERS NONE OF WHOM RESPOND OR SEND SOMEONE TO FIX THE APPARATUS. tHE MANAGER IS ALWAYS UNAVAILABLE. hOW CAN i GET THE ATTENTION AND A FIX?

taskeen sayyed
City of Residence
margao

Message:
hi,
i m a resident of margao.my cousin brother had undertaken the construction of our building from many years.but he has failed to complete it.he keeps demanding for money but rather uses it for his personal construction work.& our building work is still pending.what should we do?is there any legal method by whoch he assures us within 1 or 2 months he’ll complete the construction.we have already paid him lot of money.please help as soon as possible.

Jeffrey deSouza
City of Residence
Mumbai

Message:
I have been a customer of a Broadband connection since 2007. At the time of contracting the services of Airtel, we were specifically informed that the
modem is the property of Airtel and if found faulty would be replaced by Airtel at their own cost. For the last few weeks, I have been facing connectivity issues. I have replaced the cable to the junction box, at my cost. However, now the technician has zeroed in onto the problem. The modem is the issue and
needs to be replaced. I am now informed by Airtel that the modem will need to be purchased by me as AIrtel Policy on the same has changed since July 2011.
However, if this was so, why was I not informed of the same??? , since this involves a critical part of the Contract of Services provided. Their monthly bills reach me regularly and I see no reason why this convenient posture of Policy change should be slapped at my face!!!!
This is the biggest cover up, due to a slip up, in Airtel, where even the Appellate Authority does a copy paste on the Nodal Officer’s reply, without checking the customer’s issue and trying to resolve the same. All replies from the Company do not address the issue of non disclosure of Policy change and a supervisor even called up and told me not to write emails repeatedly as nothing will be done.
Please assist me out of this harassment

Suchita P.
City of Residence
Mumbai

Message:
Hi,
I purchased TATA-AIG travel insurance online so that i get the policy document immediately as it was urgent for filing the travel visa. When i purchased the policy online and made the payment via netbanking, full money was debited but no policy was given.
I contacted cusomer care and they confirmed no policy in their system and lodged a complaint. I asked for refund and they said i will get call in two days.
I never received call. I shoot a mail to the customer care and no update. 6 days later they mailed me policy as if it was generated. I could see it was created purposely and also it was not generated on the date on which i tried to purchase but was generated on next day of my purchase. I refused to take the policy after 6 days when you are supposed to get it immediately when you buy online. I asked for refund. They sent a form to fill and submit. I gave the filled form and they said i will get refund in 7-10 days. Its more than a month now. No refund, no update and no reply to my mails.
I want to take a legal action and ask for compensation for the betrayal as a customer.
I am ready to pay the fees if you can put up the case. I have enough evidences as Net-banking showing money debited, and emails exchanged with them on this issue.
Let me know what can be done.
The amount is very small i.e 2904 Rs. but i want to teach them a lesson because i am sure there must be 1000s like me getting screwed by them everyday.
Thanks & Regards
Suchita

Richa
City of Residence
Mysore

Message:
Dear Court
I have an account in ICICI Bank. Since I was dealing in huge amount, I was also made a so-called ‘priviledged’ customer. I will now enlist what all PRIVILEDGES I got:
- I opened an RD Account to auto-deduct Rs.30000 from my account on the 1st of every month. In the case of last month, they themselves did not deduct the amount, inspite of sufficient balance in my account! ON multiple follow ups no reply. Also on the due date the entire amount was not creditted to my account and after one week of daily calls and mails and everything, I got the due amount but by Rs.4000 less.
- I contacted my priviledged banking officer(Preeti Bajaj), but she never bothered to answer my pleas.
- I contacted the Branh Manager(Dipankar Basu)of the branch where my account is and he also said he will get back to withina day and I am still waiting for the day to come.
- My mail box keeps getting spammed by a different explanation every 5 days why the Rs.4000 have been deducted by Mr. Ashok, who is not even investigating the case before replying.
I have never felt this cheated and never gotten this bad service in spite of giving so much business to the bank.
Please seek legal action against the Bank and get me the compenstaion for all the harrassment, follow ups, waste of time and energy and above all JUSTICE.
Regards
Richa Gupta

R.KATHIRESAN
City of Residence
CHENNAI

Message:
Respected Sirs,
I purchased one RO system (water purifier) from Whirlpool company in the month of July 2011. When I purchased they said for every 3 months their service person will come and check the system. But after purchase no body has turned up. The water become salty. Therefore I contacted over phone to the company. A person from a dealer attended and said that the prefilter should be changed for which Rs.350/- should be paid. I said the system is within a period of one
year warranty. He said prefilter would not come under warranty period. Then I contacted the company who informed over email that I have to pay Rs.300- I asked them why should i pay money for the defective parts that too within a period of one year. Further,no company person has visited and see the system even once after purchase. Despite repeated contacts thru email, no response is made. Kindly guide me to proceed further.
R.KATHIRESAN

Shrinivas Phatak
City of Residence
MHOW [Distt - Indore] MP

Message:
A loan is obtained for the purchase of a plot. printed serial no of the chq /dd issued by financer [ for the amount of loan disbursed] is maintioned in regd deed . buyer was not knowing that the instrument was not handed over to the coloniser /seller of plot at the time of registry , rather he believed that instruments must have been received by the seller of plot as the coloniser had tieup arrangements with the financer. The regd deed included a confirmative statement from the seller that he has received full payment and has handed over the possession of the plot to the buyer AND THAT THE DEAL IS COMPLETED.
Latter on regd saledeed was received by the financer directly and only photocopies were made available to the buyer and the buyer was adviced by the seller to contact the financer and undergo some paperwork with financer to enable the financer to release the chq /dd referred to above. It is here the buyer came to know that the payment [of loan amount] is not yet passed on to the seller. Buyer on going through the photocopies of the regd sale deed he observed many
anomolies in it; such as mismatch of plot description that with legally sanctioned map by TNCP, mis-spelt PAN No etc, among other objectionable points of serious legal implecations. This he raised with the coloniser and requested [telephonic as well written letters } for correction and refused to pass-on the payment to the financer. Here buyer executes the papers with the financer and receives the `loan disbursement che / instrument` from the financer this amounts to `regd deed is executed but the pay`t is not really received by the seller. now the buyer insists upon the seller to rectify the certain
mistakes , clarify certain doubts as mentioned in his letters to the seller but the seller refuses to have talks with buyer and serves legal notice on buyer saying that he has cancelled the regd deed and advices the buyer to collect from the seller the money paid as advance etc by buyer. he does so for the simple reason that he has not received the full purchase consideration ,although the seller has confirmed in written regd deed that he has recd the whole amount of
purchase consideration. Buyer then deposited with the colonisers` bank ,the chq /dd issued by financer [ for the amount of loan disbursed] in order to make payment to the buyer in his bank account without prior consent of the coloniser. It is learnt from unauthentic but reliable sources that this amount is not credited in colonisers a/c as coloniser has reportedly got the a/c frozen . The chq /dd issued by financer is not even presented with the issuing bank.
Buyer wants the seller to give written statement of giving possession as against his written legal notice so that he can enjoy the free and fair possession of the plot he bought and have the liberty of sueing coloniser for his misdeeds, if any. The whole deed was for purchase of plot , loan is also meant for
purchase of plot ,but the regd deed mentions existence of a KACCHA MAKAN on the plot of a size 10` x 10`! He could have preferred housing loan No NAKSHA OR MAP of the property is annexed with regd deed ,hence loacation of KACHHA HOUSE can not be determined! No PHOTOGRAPH of the property is annexed with regd deed ! TNCP map shows another row of plots just behind the row in which the plot under reference exits. But the regd deed depicts roads on both [front and back] sides of the plot under reference. PAN No of buyer is mis-spelt in the regd deed. Now what is remedy available with the buyer for protecting his
interests particularly when coloniser is not responding well.?

gaurav
City of Residence
jodhpur

Message:
sir,
i took admission in a mba college in sep 2007 for my mba,i was being asked to deposit initial fees along with a diploma fee(which was not a legal diploma as college was not approved frm any authority) i deposited the fee and started my course….i gave my 4th sem exam in March 2009 which was final sem. on the decleration of result when i didnt found my result declared i asked college ppl regarding this,on this they said that they don’t know about it,when i enquired abt this in university they told me that, i have given two papers same as 3rd sem so i have to gice exam again..i came to know this in october 2009
because of my colleges fault i lost the chance to give re-appear exam in sept2009,i filled the re-appear exam form nd deposited the required fee in college,gave my re-appear exam in march 2010,from that day to till date i am asking to my college about my result but they are not giving any answer,even the person who was our chairman has closed the college and not even listning me,i deposited fee for diploma which was 40000/- they r not returning this,even when i took admission,we were promised by college to provide language classes for that they took 5000/- extra in fees.my result isnt out yet its been 2 years and i am no more in this condition to pay fees and do mba again,time has gone money has gone i am suffring because of those people. please help me….i am hardly earning some money to support my family,my parents are diappointed as my mba isnt completed and after paying so much money and time i ams till a graduate person. please help me and tell what should i do.

Popularity: 1% [?]

ramesh Malipeddi
City of Residence
Mumbai

Message:
Can file case Against Loss my Mobile Handset with My IMEI No. and i have Mobile Bill with Me.

Tarun Nigam
City of Residence
Mumbai

Message:
R/s Sir,
My credit card issue is as follow:
On May 2009 I got credit card bill with payment detail Rs 24162.oo among them three transaction of rupees 21989.00 is not done by me nor any budy whom i know?.
The rest amount Rs 2173.00 is done by me whose payment is being made thru cheque.
For remaining amount I raised an objection thru dispute form (as per Axix bank customer guidence) on 28/06/2009.I got a reply with waiting time duration 90-120 days. Mean while I used to visit their customer office regular interval which is situated at powai for getting latest updated;All time they told me it is in process for investigation even after 120 days. Mean while I enquired to yatra team & kingfisher customer to provide the transaction details.
According to the yatra team they have already revert the charge to bank after two days of dispute form. From KingFisher Cutomer I recevied the deatils of person who made the transaction & the name come into notice is an unknown perosn . Also I recevied Liablities letter ; when I query that is it settlement letter or what ?? Customer care told that its liablity letter not settlement so i do not go further for the same.
Also I want to mention as per Customer care I ahve not launched the FIR & on monady ie 27/02/2012 i made payment.I wnat to know Is any legal action against Axis bank applicable or not?
with regards

vishal rana
City of Residence
hisar, haryana

Message:
Dear Sir,
couple of days ago i bought a vaseline aloveara pack from a grossery store for 325 rupees. It had a self made chit stick on it on top of the retail price. Later on i found that actually it cost only 129 rupees. Can u pls sugeest me what actions can be taken against him? I would be greatful for your kind support.

bratin jha
City of Residence
raiganj westbengal

Message:
sir
i sent an email to a physiotherapist company about their products.they sent me an email about their productsand price.since one of the product i liked was not within my budget i sent an email-sir,i wish to purchase the product@20000.if possible please reply.in reply they sent the following email-you are drunkard shameless workless timewaster.sir is it possible to initiate legal action and how.
yours faithfully
bratin jha

Debasmita
City of Residence
Mumbai

Message:
I had raised a complaint (#11197807)with sify broadband customer care regarding a refund of Rs 1497 which was deducted from my ICICI Bank account for 3 failed online recharge through siffy official website for recharge of my account on 12th Jan 2012.
The login ID used is parthib_sarkar.
Despite multiple followup with the customer care, they haven’t refunded the money yet.
This is really disgusting and I’m sure Indian Govt must have laid down some laws reagrding maximum time any service provider can take for online recharge failure refunding.
I want to see these faulty service provider in court.
Any help in this regard would be highly appreciated.
Thanks,
Debasmita

Abdullah khan
City of Residence
Hyderabad

Message:
Beam suvida private limited company employ territory sales team such as Rsm Asm Tsm Distributor approach me and introduce about company that the company provides complete all E SEVA (Andhra Pradesh Government undertaking origination of combine services) like services. & collected my Document id Proofs & photographs with Rs 1500 in the form of cash this staff they made DD and forwarded the amount to Delhi and provided me with a password with this i can do the
following services such as electcity, water, post paid telecom bills, movie tickets, train tickets, flight tickets, mobile & Dth Recharges, cab /taxi/ bus ticket etc, under one shop
As per the company guidelines we can do following services both from sms & web site (www.b2b.beam.co.in) using our phone number and password (which
company call as spin) But I can’t able to do nothing just one service some telecom Operators Recharges that too top irregular basis on & off time
services, or we loose our balances but customer never get balance, or double recharge done on one single traction, this type of hundreds of complaints which we have already registered with distributers, regional staff, customer care, president business head & we never got any Response till today,
MY INVESTMENT IN BEAM SUVIDA COMPANY IS TO FACE LOSS NOT TO PROFIT in shot TOP BUSINESS OF MINUS PROFITS Beam’s all staff removed by the company in Hyderabad later we came to know that beam collected 1500 to 50000 amount from over different shops in the form of franchise & distribution on showing a big dreams
to innocents shop keepers business seekers etc ..,
I request the government to put a full stop on the company like BEAM SUVIDA which goes on collecting amount & providing nothing in the name of RBI APPROVAL certification going on fooling people in the name of big business offers & ask the company to refund the total collected amount as soon as possible
This will be the big scam amount for huge collected from poor people if company (BEAM )show at least one franchise or distributor who earn at lest Rs 1 .in this 9 months then I will give reward to that person according to the sale of that day
TO ALL HYDERABADIES BEAM IS A 100% SCAM BUSINESS OFFER

sheetal desai
City of Residence
mumbai

Message:
Kotak bank without my knowledge has opened 2 saving account on basis of one account opening form, after a period of approx 1 month they closed one account without my knowledge.
I had filled trinity account opening form which they told me that it has one saving account demat and trading account.
To my surprise they opened 2 saving account one was connected to demat and other to trading, when my dividend cheques started coming and got bounce bcos reason account closed i got the information.
I have went to consumer court but Kotak bank being multinational bank is delaying the matter by taking repeatedly adjournment.
My lawyer says that they can take any number of adjournment as there is no provision regarding that in CP Act. We can trying to convince the president regarding same but cannot force him.
What can i do regarding same??

sasikiran battepati
City of Residence
kolkata

Message:
i got citi bank card in jan month,i started using it. on feb 9th i had tried using my card in a store but it didnt work and showed its declined and the same repeated for two more time. later i called to customer care and asked them , they told they need time to revert on this matter. i think after seven days. after lot of follow ups i got call finally on 16th feb telling that my card was blocked because of address mismatch and asked me to send the relevant documents. i had send the same on 19th and those got delivered on 20th of FEB. from that time the actual drama started. i got call from chennai on 24th
for adress confirmation and i came to know the reuqest was on sent with some different address. immediately i called to customer care and discussed lot of my time and cleared the confusion. again i got call on 28th for verification and i was surprised this time a new address was sent for updation. later is spoke to customer care still they are telling ample reasons. please let me know what to do

sookaloo
City of Residence
mauritius

Message:
i am a victim of a fraud case form a pondicheery manufacturer namely digit fire , he steal me a sum of rs 115.000 since oct 2009, pl sreply , and help me , i have all documents,
regrrds
mr d sookaloo

Rohit Dalmia
City of Residence
Singapore

Message:
Dear Sir / Madam,

I booked a 3 BHK (1675) flat through a dealer (KALRA REALTORS in Barakhamba Road & Nehru Place) in September 2011. This dealer offered me an upfront discount of 5% on Basic Sale Price (BSP) of 3095 per sq. ft. Hence the BSP after discount was 2940 per sq. ft. I DID NOT EVEN BARGAIN for this rate, hoping that this dealer will cooperate properly.
So I send them the BLUE application form (dated September 2011) along with ALL the required documents and the initial booking cheque of 5 lacs (also dated September 2011). My cheque was cleared in the first week of October 2011. This application form clearly showed the rate of 2,940 and ALL the amount calculations in the form were based on this rate.
Once my cheque got cleared, this dealer completely changed his face. He did not gave me the acknowledgement of the application form and neither gave his credit note (of 5% upfront discount as he offered). Finally after lots of convincing & requests (for this even my father went to his office several times), he gave the credit note of 3% direct discount & 2% dealer discount. Now you can imagine what does this dealer discount means (chase him again and again, even though I am paying the money) ?
Then finally on 16 January 2012, I received the acknowledgment of this application form. And to my surprise, it was NOT stamped by Kalra Realtors, but by another sub-broker named MNC PROPMART in Gurgaon. Actually this was to defend Kalra Realtors from any legal implications.
Then on 30 January 2012, the first demand letter was issued to me by Ansal Housing & Construction Ltd. And on this letter, the last date of payment had already passed (29 January 2012). And again to my surprise, Ansal Housing charged me at the BSP of 3,145 (which was 50/- more than what was stamped in the application form and the attached Annexure) and with discount of 3% only (due to the credit note offered by Kalra Realtors).
By this time, I had already paid more then 12% of the cost of the flat.
Now here the fraud is not only done by the dealers (Kalra Realtors & sub-broker MNC Propmart) but also by the builder ANSAL HOUSING.
On their application form, it is clearly mentioned that Ansal Housing will NOT accept ANY payment without acknowledging the application form. Then how can Ansal Housing accept the initial booking payment without agreeing on the rate mentioned in the stamped application form ?
_ The dealer (Kalra Realtors) told me that if I do not accept his credit note (including 2% dealer discount) then my booking would be cancelled whereby I will have to bear the heavy penalty of 20% from Ansal Housing, which means my entire amount paid (12%) would be forfeited.
Now the options I have are,
1. Try to find a way with the dealers (Kalra Realtors & MNC Propmart) & Ansals to rectify the wrong that has been done. And for this,
a) First issue a notice to the dealers & Ansal in a consumer forum ?
b) Then issue a legal notice to the broker/Ansal after consulting a legal advisor / lawyer.
c) If still they do not rectify the price then take them to the court. But this will be an expensive and lengthy process.
2. To accept this fraud and keep paying at the higher price (as increased by Ansals) & forget the dealer discount (of 2% as per the credit note by Kalra Realtors). Now here there are 2 possibilities,
a) I keep the flat after possession also (because of good future prospects). But then what is the guarantee that I will not face problems from Ansals or their dealers i.e. Kalra Realtors & MNC Propmart. I read someone’s post against Ansal API (the other Ansal group) for cheating during possession time by asking to pay more money (because the market price had increased).
b) I take the allotment of this flat (after paying 35% of the entire cost) and then try to sell it in the resale market. But then what is the assurance that I will get a nice unit after allotment. When the price in the stamped application form itself is not valid for Ansal Housing & their dealers, then what will they bother about the flat preferences as requested in the same application form ? If they give me a least preferable unit (like top floor or pathetic view or the worst location etc.), then how will I sell it in the resale market ?
PLEASE GUIDE,

- Which option should I opt for ? Am I missing anything here ?
- How to issue a notice in a consumer forum to the builder (Ansal Housing) or the brokers (Kalra Realtors or MNC Propmart) ?
Thanks in advance for giving me your ideas, suggestions and information. I hope that I come out of this trap.

Guhaprasath
City of Residence
Mumbai

Message:
Dear Sir,
I had taken admission from School A in Nov 2011 (for Jr Kg) for my son for the academic year 2012-13.
I paid Rs 28000/- as Development Fee and Admission Fee in Nov 2011 (apart from Rs 1200/- as Admission Registration fee) Now, I wish to admit my son in School B and therefore have approached School A for refund of Rs 28000/- The school session are scheduled to start in June 2012.
I am aware of the DOE order of Feb 2011 on Fee refund, but want to check on what constitutes “1 month” as defines in the Circular for my case ?
Regards

MANOJ KUMAR JAIN
City of Residence
KOLKATA

Message:
MY SON UMANG JAIN HAD UNDERGONE LAPAROSCOPIC SLEEVE GASTRECTOMY FOR MORBIDE OBESITY.I AM MEDICLAIM POLICY FOR THE LAST 15 YEARS AND UNINTERRUPTED MEDICLAIM INSURANCE PREMIUM WAS PAID. I HAD FILED PAPERS FOR MEDICLAIM BUT THE SAME HAS BEEN REJECTED ON THE GROUNDS OF OBESITY AND NO INTIMATION HAS BEEN GIVEN FOR REJECTION. I NEED GUIDANCE WHETHER INSURANCE CO. REJECT CLAIM AND SHOULD I TAKE A LEGAL COURSE.
MKJAIN.PLS TRAET THE MATTER AS VERY URGENT

sunil pratap singh
City of Residence
aligarh

Message:
I had a Mediclaim policy (hospitalcare policy)with ICICI PREDUTENTIAL Insurance comapny since dec 2007. In month of jan 2011 i have suffered by severe typhoid due to this i was admitted in hospital for 10 days. But after submition of all the document, Insuarance company has not taken ant action my claim till now they make new excuses every time. now 4 years are gone still i m waiting ffor my case settelment. some time they said yr papers has been lost and didnt give me in written.
Please guide.
Thanking you
Sunil Pratap Singh

Arun Kumar Nayak
City of Residence
Bangalore

Message:
Dear Sir,

I have a salary account with HDFC Bank for the last 7 years. This month they have frozen my salary account stating that my Credit card dues are the reason. Please tell me how can they do that??? What will I do with out having my salary? How can I even pay them?? called 10 numbers they keep on giving other numbers, I am tired. please help.
Thanks,
Arun

sumit arora
City of Residence
Ghaziabad

Message:
Dear, Actually i m getting SMS from the server of tata motors regarding the invoices and Vehicle delievery starting 1st March and every day i m getting more then 500 SMS and i have talked 5-6 times on the given number but nothing has happened till now and i m really feeling harrased because every minute i m getting these messages. Please help me with the solution.
Thanks
Sumit Arora

manoj bhosale
City of Residence
satara

Message:
dear sir,
my dishtv recharge date was 7/03/2012 though i have recharged it on yesterday, they have halt my service. i also have all confirmation messages and emails regarding payments. i face these kind of problems every month or two. i am fade up of dishtv please advice me in concern.
thank you,
manoj bhosale

Jayanta Guha
City of Residence
Kolkata

Message:
My daughter have secured admission to a private school for her nursery classes for the academic year 2012-13. The admission fees have also been deposited to the school. However,she will not be able to take her seat in the school due to personal reasons and decisions. Pls advice basis DoE circulars, other rules rearding the matter

Rohan Dilip Sanap
City of Residence
Mumbai

Message:
I purchased an iPod Touch 3rd generation. My friend also purchased the same from another store. Recently Apple released its iOS 5 which is compatible with iPod Touch 3rd generation but not with 2nd generation. When we tried to install iOS 5 in our iPods, we were told that our device is not supported. That is the time we came to know that we are sold a wrong product (old version in the name of new version). I contacted Apple but dint got a satisfied answer.
We both want to file a consumer complaint. Please guide us.

S.V.Bodas
City of Residence
NAGPUR

Message:
I sent my car for regular servicing having no major problems.It was not serviced properly and started giving trouble after servicing.I was against charged for second service still the problems was not attended.Finally I have to get the work done by private mechanic in my presence.

AMARJEET SINGH
City of Residence
AGRA

Message:

DEAR SIR / MADAM,
PLEASE HELP US ,WE HAD NOT RECEIVED THE FD MATURITY AMOUNTS OF ANKUR DRUGS LTD.WHICH WAS DUE ON 1ST NOVEMBER 2011,i.e.1-11-2011,itsmore than Four months now as DUEDATE HAD PASSED BUT STILL WE DID NOT RECEIVE OUR MATURITY AMOUNT. ON 28TH NOVEMBER 2011,I RECEIVED THE MAIL FROM ANKUR DRUGS LTD. SAYING THAT THEY WILL DESPATCHED THE MATURITY AMOUNT CHEQUES IN NEXT 10 DAYS, BUT THEY NEVER SENT ANY CHEQUES, I AM ATTACHING THE COPY OF THE MAIL WHICH THEY SENT
ME ON 28TH NOVEMBER, PLEASE LOOK INTO THE MATTER AND HELP US. WE CANTACTED AND EMAIL MANY TIMES TO THE REGISTRAR OF THE FIXED DEPOSIT LINK INTIME SPECTRUM PVT. LTD AND ALSO TO THE COMPANY ANKUR DRUGS LTD. BUT THEY ARE NOT REPYING TO MY EMAILS AFTER 28 TH NOVEMBER 2011.
1)FDR NO. 2913 FOR RS 40,000 in the name of MRS. BALJEET KAUR.
2)FDR NO. 2911 FOR RS 43,000 in the name of MR. GURCHARAN SINGH
3)FDR NO. 2912 FOR RS 37,000 in the name of MR. AMARJEET SINGH.
PLEASE HELP US,
THANKING YOU,
FROM,
AMARJEET SINGH,

B L Gupta
City of Residence
Deoria (UP)

Message:
Dear Sir,
My brother Vikas Gupta (09695252518) got a call from a person named Prashant TIwari (+917897739757)on behalf of Airtel saying that you have won a 5 lac lottery. please give 11000 rs to his account to clear the payment of 5 lac. my brother deposited 11000 next day in his account. then again he asked to my brother for more 15000 to deposit in his account, the my brother again deposited 15000. then he again called my brother and asked for more 25000 rs to deposit in his account to got a safari car in place of 5 lac lottery. then my brother suspected on him and did not deposited again. That froad person is still calling for deposit the 25000 and clear the lottery.
So please let me know from where i can get help and catch him and get my money return.
Regards,
B L Gupta

dr rakesh rewari
City of Residence
amritsar

Message:
can a BAMS doc in punjab is entitled to call him a registered medical practitoner ?

Kaushal Kumar Khanna
City of Residence
New Delhi

Message:
I am Trading in shares,and have Trading and Depository A/c with India Infoline ltd., through their sub broker, Teddy Inv.-Lajpat Nagar,for about 7yrs All the formalities of opening A/c and ‘Know your customer’ (KYC) were ful- filled.Currently Appx. value of the share with them is 10Lacs and Cash Credit is appx.35,000
Till Mid Jan.’12, the a/c was being operated in order. Their Rep. from Teddy came to me and asked me to fulfill all requirements of new a/c opening and ‘KYC’, which I refused in the absence of any official communication and reasoned the need of new a/c opening-he could not answered.
They immediately Froze my accounts – stopping me from accessing to my a/c,trading and withdrawing my cash with them.
Their Rep. at Teddy informed me that the A/c has been frozen for an indefinite period till I fulfilled their new a/c opening form and provide ‘KYC’ proof-which I had to do despite my un- willingness in he middle of Feb’12. A/c was not opened-reason they said was the a/c opening form was old one and I have to again fulfill all formalities-I have again fulfilled all the formalities on 6.03.12.
On date, position is that my a/c. is still frozen – I can not trade and withdraw cash. despite no official communi- cation from them-my fulfilling all formalities twice.
Their action has caused lot of mental harrasment, loss of trading opportunities and stopping my cash withdrawl at the time of need – without any of my fault. And all these are still continuing.
Please let me know what action I should take to a. de-freeze my accounts and b. claim damages. I feel that in this case they are blackmailing for singing me on dotted lines by withholding my accounts.
Your valued advice shall be highly appreciated.

Sabah Kazi
City of Residence
Pune

Message:
I have taken a new idea prepaid connection on 29-Feb-2012. This new number was taken for one of my superiors to use, who is in Pune for a month. While taking the connection I had informed the Idea employee about this and submitted the documents.
There was a small error at my end that when I removed a Xerox of my passport (the first page which has the photo id proof and D.O.B. proof and the last page which has the address proof), the Xerox fellow in error did not remove a copy of the address, instead took a copy of the previous page. However, while submitting the document I realized this. So I submitted my electricity bill for address proof. So all the documents were complete. And if the document’s were incomplete as per Idea Guidelines, the representative, Mahesh Undre, should not have issued a new sim card to me for which I had paid Rs. 100 and later
recharged it for Rs.150.
Later on Tuesday or Wednesday, the services for the number were all suspended without intimation. I tried calling the Idea store number that was given on the Idea Bill, but it was not working. On calling the customer care, they said that documents are incomplete and I need to visit the Idea store. On Friday morning I visited the store and the representative told me that the passport copy did not contain the address, so he would need my pan card. He told me that he will immediately get the services restored and he allowed me time till next day morning to give my pan card, as the mistake was from his end that
he did not check the documents when it was submitted. The number was not started on Friday. I visited the Idea store on Saturday morning at 11.00 a.m. and submitted the pan card copy. The representative informed me that services will be started by 12.00 p.m. as the person in-charge was not available yesterday. I called him at 12.00p.m. and told him that the number is still not working. He said it has started and advised me to switch off and on the cell. We tried doing that, but the number was still not working. I called him again and said that it is not working, he advised me to remove the sim and insert it again,
then it will work. But had not success. I was patient till 3 and then I called the representative again and he promised me that it will start working by 5.00 p.m. with a 100% guarantee. I called him again and 4.30p.m. and he assured it will start working by 5.00 p.m. But had no success till 7.30. When I tried calling the representative at 7.30 he was not answering and then switched off the phone. I immediately rushed to Idea gallery and managed to get the representative even after the shutter was down. We had an argument over the services still not being restored. He said it will start by night. Finally when I
told him that I will call for the police and report it to them, he said that “NOW HE WILL GET THE NUMBER BARRED AND THE SERVICES WILL NEVER BE RESTORED AGAIN, ALSO NOW I CAN CALL THE POLICE AND REPORT IT TO THE CONSUMER COURT AND LEFT FROM THERE”.
2 of his colleagues were waiting there. I immediately dialed 100 and called the police. Somehow I kept the other representatives engaged in a conversation till the police could arrive. They told the police officials that there is a server problem and that is the reason it is taking time. I then told them if I was informed past 2 days of the server problem, I would have take another number with another service provider which would have started working in 1 hour. Also The police officials were told that the number will start working by 9.30p.m. and yet it is not working. Also in front of the officials the Idea
representatives, very boldly told me to take it to the consumer court and they will sort it out there. Name of the other representative from Idea gallery was Chetan Prabhawale, who instead of saying sorry forced me to move to court to get the matter resolved.
Time and again I was fooled and threatened, by these Idea representatives and it was nothing less than harassment and ill treatment.
I moved to the Pull gate police station with the officials to lodge a complaint. But there I was told that they cannot lodge a complaint ad I will have to Lodge this with the consumer court. However the police official Sayed was helpful. He took my number and said he will get me some update on the number as to when it would get started.
When I returned home, I called the Idea customer care to know the status, the Customer care representative told me that for new number they do not intimate before disconnection and gave me a different number to call on. He said that there is no update yet on the documents. I have recording of the phone call.
A big brand like Idea who spends Crores on advertising should be ashamed of their representatives who have treated a customer so badly, that I had to step into court for help. Idea as a brand and as a company has failed to keep up the commitment for which a customer has suffered a loss of money, image, pride and position in my company.

Popularity: 1% [?]

Rajan Gupta
Mumbai

Message:
4 months back i left my previous organization and as per company policy i was supposed to get my fnf within 90 days, but now its been more than 4 months still the concern department is saying that it will take time.
What shall i do..

Amit Raina
Jammu

Message:
I purchased HTC G1 3G Android Mobile handsets from Total Ecommerce solutions pvt ltd Mumbai by rediff shopping 09/FEB/2012. vide TR No is 17702408 received on 21/Feb/2012 But i have a problem in my HTC mobile.My mobile is not charge & on. so please change my mobile or solve my mobile problem as soon as possible. i call on your number 02242958872 and 02242660559 but no one received my call.
Plz tell me what to do.
Regards
Amit Raina

Shaju Thomas
Salisbury

Message:
Dear Sir,
I am an Indian citizen resides in USA, works for United Nations in Africa. On 13th Feb 2011 I travelled from Mumbai to Ndjamena on Ethiopian Airlines . Unfortunatly the airline failed to deliver my checked in baggage. As per procedure I reported to airline office at NDJ and they made a Irregularity report.Till now they haven’t locate my baggage. Since then I am contacting the airline office via email but they haven’t paid my compensation.
I am having all document copies such as Baggage slip, E-ticket ,Irregularity report and Baggage inventry. Kindly advice if I can file a case in consumer court and what is the procedure.

Thanking you
Shaju Thomas

neha kalra
chandigarh

Message:
a frend of mine took admission in one of the pvt engineering colleges at mohali, but due to non-availability of staff he left the college in mid-session but before leaving he had cleared all his dues for 1st semester and had even tendred his original certificates for 10th and 12th in the college.
now, the college are refusign to return the certificates and part fees also. help me on following issues:-
i) can i approach a consumer court after serving a notice;
ii) will i have to approach the High Court under writ jurisdiction.

Ankit Jain
Firozabad

Message:
Please help me as i am not satisfied with the response i got from Tata-AIG Life insurance, there are many commitment to me but still i am on the same page. Does this required some legal action taken by me against to TATA-AIG. Only then my problem will be taken care or else there is a way to solve it out.
My uncle Mr. Pradeep Jain taken a policy (ULIP- U003689224) and now after the lockin period of 3 year has been completed in June’2011 they want that amount back then why there are some delays or the irresponsible activities done by Tata-Aig agent’s. Prior there were some follow-up and in result they provide me some fake tracking Id’s to track the concerned cheque with Speed Post.
I am actually not getting the point why i am struggling for my money. Prior i visited the branch from where i have taken that policy (Tata-Aig branch Sec-62, Noida) but that has been closed or transferred somewhere. On 10th Feb’2012 again i visited Tata-Aig Bani Park Branch Jaipur and One agent Namely Meenal committed to provide me that cheque against a application signed by my Uncle with in 15 days but today i came to know there were no request made on behalf of that and now i am disappointed with these type of misleading activities done by tata aig agent.
For more calrification there is no Tata-Aig branch is available at my home town.

Preeti Verma
New Delhi

Message:
I have purchased a baby wrapper worth Rs.200/- from a shopkeeper name Tirath Textile situated at Avantika Market, Rohini, New Delhi. But at my home when i was seeing that wrapper i found some spots on that. so next day i have gone the shop and shown them the spots they agree to change the same. but they were not have the same wrapper so they told me to take any other piece. after seeing alot of wrapper i choose one of them but it cost was Rs.90/- only. I said to the shopkeeper to return my differential amount he was not agree to return my money and was talked very badly. i felt very embarased without taking my money i have gone back with taking 90/- Rs. wrapper. I was feeling like helpless.
what i need to do to take justice regarding the negative activity of shopkeeper. Please guide me

anand kand sah
serampore

Message:
Sub – Remaining of gratuity
Respected sir,
I Anand Kand Sah s/o sri Shib Shankar Sah of 53, dey street ,serampore ,hooghly ,712201. My father was retired on 04/07/2008 from the factory MURLIDHAR
RATANLAL EXPORT LTD (Unit – India Jute Mill).He used to work in spinning department .He got gratuity only Rs 86562 On 16th September 2011.His L. b no is 14873. He is not satisfied with the gratuity given by the MURLIDHAR RATANLAL EXPORT LTD
I have right to get gratuity Rs 128692.65 with 10 % compound interest, Rate of get gratuity is Rs 224.35 per day because total period of service is 38years 2 month 27 days, his date of joining was 06/04/1970 and retired on 04/07/2008. I received the money on 16 /9/2011.on PMO reference – Representation
dated 31/5/2011. How much I know the person gets his gratuity just after his retirement, then why my father had to run place to places for his gratuity in his old age. We are simple man we don’t know many things.
My father gave his golden times to this company. We do not have any source , I hope you will help us .
09.02.2012 i meet with R .Alice Vaz (IAS),Additional district magistate (General),Hoogly.
I get very good responce from them but deputy labour comisner he not taken any action.
So ,I request you to check the matter stated above .

THANKING YOU
Your faithfully
ANAND KAND SAH

Company details are given below
Managing Director /Chief Executive,
Murlidhar Ratanlal Export Limited.
(Unit:- India jute mill)
15 B ,Hemanta basu sarani,
Kolkata 700001

aakash
kuchaman city

Message:
mene apne new electricity connection ke liye 11/11/11 ko aplay kiya tha lekin ab tak nahi mila or khambhe se miter tak jo tar lagta hai wo bhi nahi de rahe hai

P Ravishankar
Delhi

Message:
I have taken education loan and as i have lost the job due to which i am not able to pay EMI’s of my loan nw the bank wants to recover money from my guardian. I dont want this to be done what is the option that they are not forced to pay or humiliated because of this. The bank persoonals wordings are that they will humiliate if my guardian is not paying the amount back.

R B Upadhyay
New Delhi

Message:
I too have a problem. I purchased 2 Air India ticket on 11.1.12 for travelling from Pune to Delhi on 25.1.12 through Make My trip. On 12.1.12 I informed them that kindly reschedule my journey to 26.1.12. This was accepted by the Make my Trip Agency and was conveyed that PNR N. shall be the same and additional charge of Rs. 750.00 each need to be paid for getting another ticket. This can be done on the day of travel from the Air India counter. I visited Air India counter on 26th Jan 12 to pay Rs. 750 X 2 for rescheduled ticket, the AI Executive informed that the our tickets and PNR No. has been cancelled on
12.1.12 itself and nothing can be done. I showed to him the S M S reference on my mobile which confirmed rescheduling on 26.1.12. He said it is correct but he can do nothing . You have to buy new ticket and travel. This was shocking and harassing. They have not refunded money also. Neither Air India nor Make My trip are responding to my written complaints and are silent. I do not find any Ombudsman in Air travels and consumer courts are very long litigation and time
consuming. Kindly advise me about the fast way of settling this issue.

Amber Tripathi
kanpur

Message:
dear sir ,
power grid corp. ltd is setting up high tension line in our area so they are establishing big tower in our agricultural land they are giving compensation for only crops which has been destroyed during their establishment not for our land whereas land value will be zero or very less after establishment what can do for this?

Kuldp Raj
Jammu (J&K)

Message:
Sir,
My accidental vehicle indica vista was handed over to National Garage, Jammu (deeler of tata motors) on 1/7/11 but till date they do not returned my vehicle duly repaired even after the lapse of eight months.They gave reasons for seven months that spare parts have not been received from Tata motors. I have written a letter to national garage Jammu on 30/1/2012 mentioning that my vehicle repaired within five days otherwise I will knock the door of Consumer court but even after lapse of 27 days I am still given reasons for non repair of vehicle.
please help me and show me right path.
Thanking you.
Kuldip Raj

chandrashekhar trivedi
new delhi

Message:
i have requested vodafone customer care umptin times to close my connection due to high bill, not sticking to terms whn it was sold ,making wrong entries and multiple calls wasting office time.vodafone data card number

Deepal S Marapur
Hubli (Karnataka)

Message:
Dear Sir/ Madam,
I had placed an order for furniture (Sofa Set) in a Recognised Factory called “Fun Italia” this factory had taken my order in physical contact with me & with the sample of furniture, liking the sample i had placed an order. And they promised me to deliver the product in 45 days from the booking date. but its has been more than 90 days & still have not received my product. They have been so neglecting our calls, no proper response from company.
So in dismay i am seeking your advice on what i should be doing in further if things get serious & if i have to end up in filing a case against them, then how should be going through it, the legal way..
Please Help!!

Aksahy Sawai
Pune

Message:
I have applied for PF withdraw application form submitted to PF Bandra (East), Mumbai office by previous employer Patni Computer Systems, Mumbai on 11.04.2011.Till date I have not received any information about status of my application form. I am trying to call on their telephone numbers but no one is picking up the call and no one is responding for the email.I have receipt of the of PF withdrawal form which dated on 11 Apr 2011, after multiple mails and calls no one is responding from PF office. After almost 10 months claims are not yet settled. Below are my details.

PF account no. MH/18734/28676
(GR. NO. 70)THE REGIONAL PF COMMISSIONER,341, BHAVISHYA NIDHI
BHAVAN,BANDRA-(E), MUMBAI-400 051.
Name: Akshay Sawai
Contact num: +91-9970017323

Please help me out in getting my claim settle.

A.Sekar
Coimbatore

Message:
I recently looked for the country of manufacture on a packet of kitchen knives of Prestige company. I saw only the note that it was imported under a license but no country is mentioned. Is it not mandatory to give the country of manufacture?

Kishor
Mumbai

Message:
Dear Sir,
I purchased a indian brand handset with getting influenced after purchasing realized its poor quality and now i want company to pay money back.
On bringing issues faced in handset to top service personnel attention received replacement but the issues are common across the model thus no resolution.
Currently they state they have resolved but on checking while collecting the handset i came across similar problems and 2more problems added in the list.
Currently i have not accepted the handset.
Pls advice i want to approach consumer forum for this.

Ahmed
Bangalore

Message:
My son studies in a private school, in VIII standard who is just 13 years old he has done a mistake by writing some bad words against school in anger. This was the first complaint we saw in his school in eight years the principal of the school was angry on this issue and advised us not to send our son to school until exams which is just 20 days and to request for a Transfer Certificate. My son made an written apology to the principal and she wanted him to rewrite the words behind the apology letter and to sign it under compulsion. further we have even given a request letter to the principal through registered
post their is no change in attitude. Please advice

Rasheed kk
malappuram kerala

Message:
I am working in BSNL Malappuram Kerala. For medical treatment of employees and their dependent, BSNL has tie up with some hospitals in the district. AL-SHIFA hospital is one of such hospital. I had admitted my wife for delivery operation, and as per the agreement with BSNL and hospital, the hospital has to charge only 12000, but hospital had charged 22000. what legal action can be taken aginst hospital.

Srinivas G
Mumbai

Message:
Srinivas Gundlapelli, 31 yrs old working with a Logistics firm in Mumbai, salary is 16,000Rs per month, with lots of effort i had invessted a property in Solapur (Maharastra), The Builder is not a Proffesional builder, he had developed his own old House into 3 storie building where on the third floor i had taken ane flat at the price of 13LAC 21THOUSAND….While taking the token he promised me that he will arrenge for a HOME Loan also….while booking i told him clearly that i will give 4 Lac in installments and after 4 Lac we will make registration and rest you provide me Home loan…..But my builder had
just given me challans Of 4 Lacs after which he said no need of giving just trust me….after that he had asked me more money but that time i was not having the same with me for arrenging one lac i was delayed for 20Days for which he had asked me 50,000.00Rs extra as a Compensation….That time i was not having any choice as my Registration was not been done….i paid him 50,000 thousand Rs extra and One Lac Twenty One thousand Rs…..and asked him to make
Registration…for which i had paid 56 THOUSAND AS a Registration fees….In this Agreement the Amount of the Property is 8LAC where i paid 25,000Rs as a Token, Rest which i had given to builder was Black, from which i just have a challens and that two 4Lacs and the Original challens he had taken it while issuing Registration, i have 4 Lac Rs challens Photo copy…..and Later the builder told me that the Loan need to take yourself, i am not going to help you in taking a loan…..In the Registration there was a points where you have to Issue money as per the slabs of the building……After one month my
builder sent me a notice saying you need to issue a Ammount(not mentioned)within 7 days other wise we will reject your contract….in reply i had sent him a 50,000Rs cheque and replied him that your work is not been completed…the 2nd Notice he had sent after 15 days saying we are rejecting the agreement as you had not paid the amount as per the agreement……for which i had sent a replay saying i am ready to pay you the 18% intrest as mention in the agreement as a late fees…also i had asked the NOC from builder as my Bank asked me to submit the same…..after that i had once again sent him a Notice with
2,25,000Rs cheque asing for a NOC…..after which he had replied me after one month that we are rejecting your agreement as you had not paid the amount on time, also said we have only 25,000Rs of your which you can take with us…..Pls guide as I had paid a total of 5,71,000 Black for which I have only 4Lac challens that too Photo copy…and 25000Rs White and 56,000 Rs Registration…..But he had mention in the last notice that I had paid him 4.75 Lac in which I had taken back of 4.5 Lac….which I had not taken…….right now I had replied against his notice, issued a notice in News papers and also filed a legal case
in the court through Advoce……what I need is some guidance for you people….like 1…Can there is any way where we can stop the construction of the building where he can come for settlement if he get pressure from other investors…..if we can is there any disadvantages…2..He did some illegal construction also…is there anu other thing which my Advocate can file..3…How many days it can take minimum to get my flat back….4…..Is my Challens which I have only Photo copy can make any impact against proof….pls Reply

Popularity: 1% [?]

J Vijayakuamr
Gurgaon

Message:
Sir, I have purchased Speice mobile M5750 from spice hotspot on 28 Mar 2011. On 16 Jan 12 I found that camera not working, I took it to service centre SPG dist, GGN it was brought to my notice that it was due to physical damage & camera needs to be repalced at the cost Rs.450/-My mobile never fell down but I got it repaired. on 21 Jan 12 after repaceing camera I found FM not working. I have given for reapir on the smae day, It was informed that it has to go to company which will take 15 days. on 04 Feb 12 I went to collect my handset it was not recetifiec FM & other new problem of audio has come up now when
reported to Coustmer care the are telling to wait for 10 days. My complaint No. 6254 dated 7-2-12 at spice CC. what can I do know plse advice.

abhay
mumbai

Message:
i want to file criminal case when my case is going in state consumer appeal also file in police pl advice

Anil Kumar
Lucknow

Message:
I became Master distributor of a company providing online education support after paying Rs 500000/-. Company promised me verbally to help me making distributors and provide local ads. Company kept one employee in the city to help generate business.Company provided some ads in the beginning and then stopped. Company used to provide me list of people who used to call company after seeing newspaper ads and now that’s also stopped. It has been now 5.5 months. In the mean time I managed to make a distributor and one made by company employee. After 3 months company send me agreement to sign which I do not want to sign as it is instead I want some changes in that but company turned down my request and said this is company policy and for everyone. Now they
have made one Master distributor out of my town and allow him to make distributor in my town. When I asked company about it they are not replying my email. I asked them to help me with local ads they said first sign the agreement. I want to know if I don’t want to sign the agreement and ask for refund can I do that legally because when I asked for refund they are not answering my email.

Mihai Giurgea
Bucharest

Message:
As a customer of ZNetlive.in, I bought their web hosting services, because I liked their advertising about 2 free site builders. I paid in advance for one year (67.82 USD).
But after buying their services, I discovered there is not site builder available at all. ZNet answered to my complaints by repeating the same thing: that no site builder is available. The advertising, however, is still on their website.
Should I ask them for a refund, find another web host and forget about all this? Or can I find an Indian legal company in order to punish them somehow for misleading their customers?

abhay

Message:
if i will take loan for house few part is use in cheque and few in cash by paying cash through stock broker and other party and not make trading or make profit can we be consumeri

Vardhan
Hyderabad

Message:
Dear Sir,
I have fought a case in the district consumer forum and the judgement has been announced. I wish to appeal in the state consumer forum.
1) In there a specific format in which appeal has to be made ?
2) Is there a specific format of the appeal to get the original documents back ?

Case summary:
Paid 15 lacks to a builder in a pre-lauch offer to buy a house which was supposed to be constructed after getting the required approvals within one year. No legal agreement of sale was signed but all the commitments were given in email. The builder did not get the approvals and start the project even after five years.
Judgement : Builder should pay the entire money with 9% interest from the date of filing the complaint along with a compensation of Rs 25000/-.
Our Grievance : Money should be returned with interest from the date of payment , five years back and not from the date of filing complaint one year back. Builder used our 15 lacks for five years by giving false assurance which has resulted in loss of interest ( about 6 lacks ) of the principal amount
over the past four years.
Please advice and share your opinion.
Thanks in advance.
Regards

Uttam Sah
mumbai

Message:
well i would like to inform you that,i had filed case against videocon company for defective fridge,i have won the case ,and ON verdict Paper,it is clearly mention that ,they have replace the fridge or refund my money,but they not following it,so IF i go EXECUTION,will i have to extra charges to my lawyer and IS IT COMPENSATED IF I WIN EXECUTION.

Ved Prakash
New Delhi

Message:
Dear Sir / Madam,
My last copany was Genius conlsultancy Pvt Ltd. I have worked overthere Last 8 years and I resigned on 11th July-2011. I have claim my PF. I have found only one Part and my secound part is pending. company’s guy told me call after March-2012. but i have already spend near about 5th month. so please advice me what should I do ? because time very long or as per my knoledge three month is engh the process.
I am waiting your revert.

INDRA KUMAR JHA
PEN DIAT-RAIGAD MAHARASHTRA

Message:
Dear sir i had puacgse a flate in 2010 august i paid all money which is shown in deed aggrement but builder not hand over flate till date .What i can do where i can go please help me

fuzail zahid jamadar
mumbai

Message:
We have a complaint against the hayatt regency hotel near chatrapati shivaji international airport. when allocated a room, we found a major health violation and when we confronted the manager an agreement was reached to extent the stay in better room complimentary.
However the next day we were asked to make payments or asked to checkout rudely.
We would like to know if we can carry out any legal proceedings against the hayatt regency demanding for compensations.

vikash juyal
dehradun

Message:
dear sir, i took admission to pondicherry university distance education department on 2008 and completed my mba on dec 2010. now, on jan 2010 i changed my address which was acknowleeged by the university, but they never send my marksheets for semester exams and consolidated marksheet including degree certificate to my new address. i tried many times on e-mail and phone but university didn’t gave reply so i started giving them written applications, after no reply for the applications i filed an rti for which they didn’t gave me answers of all questions but of only one saying that my address is update. now plz help

vikash juyal
dehradun

Message:
i brought a videocon television few months ago. it suddently didn’t start on 16 jan, as it was on warranty period i complaint about it to customer care(18004194040) complaint no. deh1601120028 dated 16 jan, they send technician adesh joshi (9719295400) who sorted out the problem. but again after 10 days the television didn’t start, complaint no.deh0102120089 dated 01 feb, this time they send another technician who after checking the tv went back and after two days again adesh joshi came (on 06 feb) and solved the problem after consulting other other technician on phone. again the television didn’t start next day. this was intimated to customer care by sms, they also replied that your complaint is reopened but till now after about one week no one has came to check the television. the customer care is telling that they are sending urgent reminder to the service center at dehradun every time you call them. the service center at dehradun is telling that problem will be sorted out within 48 hours but even after 4 days they never send a technician. i even registered my complaint on videocon website but i think they are also deaf

Narendra
Ghaziabad

Message:
Dear Sir,
I have booked a flat at Crossings republic Ghaziabad, possession date was june’2011 but now they are saying that they will give the possession by june’2012, it’s a delay of 12 months, I have already paid 95% money to builder, I have all the papers, agreements, in that it is clearly mentioned that if he would not be able to give possession on time then there is a penalty of rs. 5 per sq. feet and now, I talked to him about penalty he is saying, we will not give any
penalty, “do whatever you can do, go to consumer court”,
I am looking forward for a suggestion here, please suggest, do I need to do anything now or at the time of possession but now I will not leave this just like that only, I want show him what law can do, I am ready to fight & wait for my flat,
please suggest the right step,
Regards,

yogish
bagalkot, karnataka

Message:
sir, i am a business man and i have purchased 3 cc cameras and one DVR system from hubli on 27.08.2011 but now they have stopped working within 6 days. I contacted the supplier but they are not interested to replace it. One most important thing is that they have executed the bill bearing future date 01.09.2011. Now i want to file complaini against them in consumer court. My question is that whether i need to file complaint from the date of the execution of bill or shall i plead the true story that is the good purchased on 27.08.2011 and bill executed on 01.09.2011. Please help

Girish Kashyap
Bangalore

Message:
Good day,
I made a purchase of home interiors from House Full International Ltd for an amount Rs 38,827.78 on 12 February 2012 and dealer informed that he will be making the delivery in two weeks time. A day later, I request to cancel the order and refund it due to some financial compulsion back home. Dealer refuses to refund says he will provide credit note valid for period of six months and further goes on to inform there is no refund policy.
This is unfair trade practices in which only consumer is loser. Dealer can take 2- 4 weeks delivery time however the customer cannot cancel and get his money refunded.
Kindly advise what are my chances of getting a full refund.
Regards,
Girish Kashyap

Sam Daniel
Thiruvananthapuram

Message:
I got interested in getting a free net cable connection when my cable T.V service provider “Asianet Satellite Communications” advertised through their pop-up messaging facility about a free internet connection for those who have subscribed over 130 T.V channels. I have two such T.V connections subscribing over 130 channels each at my place and thus eligible and entitled to get two such free net cable connections offering a speed of 4 mbps.
When their executive reached my home he informed that the “free” is only for ’150mb’ per month and for the modem one has to pay 1146Rs extra. He also gave an option to take the connection on a combo offer like paying for the modem plus monthly charges of Rs.276 so that I can use up to 2.5 GB a month. I got interested in the last and made the initial payment of Rs.1556 but afterwards to my dismay from their office I received a phone call saying that they will not be in a position to offer me the said combo package as there is a slight change in the residential address in their records from the election Id which I had given as the Id proof. Finally upon clarifications they agreed to provide the connection on the 10th of this month. Since they did not provide me the connection or called me till 4 pm on 11th Saturday I sent an email asking them to treat my request for the net connection as cancelled and refund the cash paid if in case they fail to provide the said services by 5 pm on the 11th. On Feb 13th i.e. on Monday when I called their office they informed me that they will be charging Rs.750 and could only refund the balance. Besides loosing money, I lost time by waiting for them and have undergone undue stress and strain. Kindly advice.

Atin
Noida

Message:
Hi,
I have taken Broadband connection on 31-Dec-2011.
On 31-Dec-2011 I contacted Mr Ajeet (Mobile no: 08802743393) for the connection. He said that he is the Tikonaemployee and he will send the representative by today. 2 persons came in to my home. They explained me the plan and filled up a form and charged rs 1200/- for the connection. They also offered me
to give 500/- discount that will be adjusted in the 2 consecutive months.
I paid 1200/- and took the connection. The Mobile no is : 9990256123.
They also promised that 1 representative from the Installation team will come and will install it.
I followed up with them and called them multiple times but nobody is picking up the phone.
On 03-Jan-2012 I also contacted at Appellate Authority (020- 6604 7373) and was communicated that it ill get installed by 05-Jan-2012
But that was finally installed on 06-Jan-2012.
SInce then I was continously facing the issues in the Tikona service. The speed was very slow and infrequesnt. For some time in is 512 KBPS and at some other time it was not even 1 KBPS. One day my Internet device was stolen from the roof. I made the complaint to Tikona and nobody was responding what to do. After multiple reminders someone called me and suggested to give a FIR copy. I send the FIR copy and after some days some engineer came and installed the device.
But there was still problem in the speed. Tikona also sent me the bill which was including some charges for the extra browsing. How I can do extra browsing when I have not used the connection for 10 days out of a month. As per me there should not be any extra amount. Then I made the request to get it disconnected. But no positive response from their side. I just want to get this connection disconnected and dont want to pay any bill. If possible also want to get my loss of 10000/- done due to these pathetic services. I have made all the communications by mail so can slso provide the mails to support the above stated information.
Following are my details:
Customer ID: 1105333490
Name: Pooja Gupta
Attaching the Mail train for the supporting also.
Please help me in resolved the issue.
Thanks,
Atin

yogendra rawat
mumbai

Message:
in our area many times the shopkeeper charge extra money for frooti or mazza for example the mrp is 12/- they charge 13/- help me

P.S.Muthukumar
chennai

Message:
Dear Sir,
We bought (myself and my brother)bought a house in Chennai from Mr Sekar proprietor of Vijayalakshmi Builder in adambakkam . After paying all the dues we occupied the house . (total 6 house in the Flats). Even now he has not completed the work fully like not provided with the Staircase for over head water tank also some basic amenities for day to day requirements . now the 1st floor house owned by Mr Vimalesh is experiencing with huge water leakages from the walls
.The builder not even answering to the phone calls and neglecting .
Kindly advice on us to proceed further in this regard.

Syamkumar
Trivandrum, Kerala

Message:
Sir,
I placed online order on 6-02-2912 for a HOYA CIRCULAR POLARIZER FILTER 82mm to Indiaplaza online store. On the same day I paid Rs 4480/ through my StateBank Debit card.On 11-02-2012 the Seller informed me that the item has been shipped through ARAMEX courier and a consignment number F11470545 has mailed me. On my enquiry with the courier they informed me that they do not have eight digit number with a prefixed alphabet. I contacted the Online store and informed them about the wrong shipping details. From 14-02-2012 I have been contacting the Customer Support Team of online store to verify the mistakes occured(due to oversight)and inform me the correct shipping details. I have had more than 15 emails and phone calls to Customer support. I didn’t get the item till date. Each time they responds irresposibily and with no interest.This is my hard earned money. I have asked them to refund my money.They are not ready to refund my money back. So I request your help to refund my money from INDIAPLAZA,
BANGALORE.
Thank you sir
Syamkumar

Ashok
delhi

Message:
Sir, I gave an order in star cj which is a online store take order on online or on phone and deliver directly to consumer by courier. I placed an order on phone and they provided me the information about the offer which is found wrong when I received the order as they told me that printer is 4in 1 means having function of print copy and scan but i found that printer is having only one function. I immediately complained to them but refusing to take or replace it back. Kindly advise me that in such a case what i have to do?

Sajjid Ahmed
Bongaigaon, Assam

Message:
Respected Sir,
I want to inform you that I have ordered one Digital Body Weighting Scale from naaptol.com and received it on 06/1/2012 but in a badly damaged condition(sent through Blue Dart Courier. I contact with the customer care operator, first they agreed to take back, but the courier service here told me that they will not return it till naaptol will send information to them by mail. When I contact again, after long conversation they told me to send it through different courier by paying courier charge by myself which is not justified. So I need your valuable advice to file a consumer case against naaptol.com.
Thanking You,
Sajjid Ahmed.

AnjanaNair
Mumbai

Message:
I have an order dated 30/10/2010 from Mumbai Suburban District Redressal Forum directing Sony Ericsson to Pay Rs.12,149 with in 60 Days, else pay interest@18% for the Delayed period. Sony Ericcson have not made the payment till date.Kindly advise the steps to be taken to get the order implemented.

Basudeb Guha-Khasnobis

Kolkata
Message:
Sir
I am the Resident Senior Economist at UNDP (Nepal). I am an Indian citizen who moved to Kathmandu in November 2011.
I have been cheated by a Delhi-based moving company and need some legal assistance/advice.
As I am out of the country, the concerned company is taking advantage of my absence and harassing me for the last 3 months.
If there is any legal protection available, I’d be obliged if you can guide.
Best regards

vivek
mumbai

Message:
i have invested in company in 2010, company gave me post dated cheque of my invested money, on date, its bounced, so i filled case in court, 2 days ago court send thm a notice, i want help from you, my lawyer said it’ll takes yr to solve matter, but the company is now closed and all directors except 1 is arrested
and got bail.. plz help me what to do, wil i recover my money? i filled case in 138 NI act to recover money…

SAHEJPAL SINGH
Tikunia kheri

Message:
Dear Sir/Madam,
I have done one year diploma course from avalon academy, lko. in year 2009. They had given 100% job gurantee. I have paid Rs 160000 as fee, and spent about Rs 60000 for my accomodation, as i had to live in a private hostel, because i belong to a rural area, 220 km away from lucknow. 3 years have passed, but they haven’t provided any job, or didn’t returned the money. Now the faculty is changed, no one recognise us there.
Kindly help me out of this, what steps should i follow to get my money back.
Thank you.

raghav bhandula
chandigarh

Message:
sir i have bought a hero karizma r 5 days back from dealer of hero and they sold me bike by telling that it has tubeless tyres because this was my basic necessity that i need tubeless tyres but today i found that tyres are not tubeless so kindly suggest me what to do in this case.

Shilpy Anand
New Delhi

Message:
Hi,
This is in regards to a credit card of HDFC BANK.Iam a loyal customer of hdfc from last 3 years and more.As I do have salary account with them,one car loan,personal loan.But Now what they have done is that they have charged me a lot on my credit card.My purchases were of very less amount but they have charged me lot of financxe charges,late payment charges etc and now have made the total due for more than 75,000 which is not true at all.Iam a working lady,staying with a months old kid in a rented house,and cant afford such amount.But, I also dont want to be a defaulter ,Iam willing to pay my expenses but
not that interest.Kindly suggest my the best solution.I will be greatful to you.

virendra
ghaziabad

Message:
PLZ HELP ME;
pt admitted at 4 pm in labour pain, her gyn dr was out station .no gyn dr attend till 9.30 pm untill call me from out side,i adv cesarian at about 10.15 pm ,but anaesthetiest was not available, consent given but not in in my name, owner not allow same until concerning gyn dr come at 11.45 pm. cesarian performed after 1 am,baby out time 1.21 am, with birth injury, now case in court against me for 1-apply excess fundal pressure, 2- not doing cesarian timely.
I dint remember any such type of case, in hospital I study the file, there was no entery of any type of my notes, no entery of my visit. Hospital administration said that you were there for two hr, and ask me to enter my notes in file,
WHAT SHOULD I DO ?

shubham
delhi

Message:
i purchased a laptop dell xps he is in still in warranty i have problem in my laptop since December i called to dell many time but noon solving my problem plz suggest me what i do as soon as possible
thanks

suresh kamath
Mumbai

Message:
Can I drag the secretary, chairman, treasurer and managing committee to consumer court for conveyance money paid in cash for starting the conveyance process. So, far nothing has been done on this above.
Suresh Kamath

suresh kamath
Mumbai

Message:
I want to point out that the builder has provided no RG for 13 buildings, which is lower than what is expected and there is no water harvesting and building is constructed and conveyed. So please advise

Neeraj
Vadodara

Message:
I have purchased a Airtel Digital TV HD on Friday 10th of February 2012, from Customer care by dialing 020 44448080 at around 12.00pm from Mr. Ismael (in sales and marketing department of Airtel digital TV customer care). My ID no. is : 3009835584 and is registered in the name of Cognito Advertising.
On that day customer care person Mr. Ismael said that we will offer you the HD connection including set top box, installation and ultra pack and all hd channels for 1 month @ Rs.. 2388/- instead of Rs. 2980/-. And the same will get installed on 10th of Feb. by evening or by 11th of Feb. by morning.
But the scenario is that they started my connection on 11th of Feb at around 7.30pm and installed the same on 13th of feb at around 1.30pm. and when it came to the pack part they gave me economy pack for 1month without any HD pack. For this I have given complain for 10 times by calling customer care no. 020 44448080 and 12148 from airtel no. but they have not responded me and didn’t resolved my problem till now.
Many customer care people and the head Mr. Pal head of all also did nt solve my problem and said we cant do anything for that. And I have said that if you cant solve my problem then please take this connection and refund my money back. But nothing matters them.
Now they are just changing there commitment and words what they have promised me. They committed me many times whenever I call them but still they don’t find time to call me and solve my issue
So I am now fed up from this entire problem so I kindly request you to solve my problem. And take some necessary action against it.

kultar singh
fazilka(panjab)

Message:
respected Sir….
main kultar singh service center idea company. main apna kam 2008 to 2011 tak kam kiya hai.muje company ki taraf se bohat mently harshmnet kiya jata raha hai .maine kitni bar apne company head office se baat kee ki mujhe compnay ke staf dawaaa bohat mently harshment kiya ja raha hai meeting 2 war huyee par koi hal nahin nikala.custmer service bhi mere counter se band kar di gayi ‘aour’to’aour dusara service centre bhi meri jankari ke bager bana diya gaya. jab ki mene service centre milne ke bad 2008 main shop rent par lekar 4 lack investment karke paise apna makan sale karke karj lekar paise lagay aur company walo ne sabh khtam kar diya .ab main berojgar hun koi paisa nai hath main kaya karun.je sabh compny eml mr hari krishan cordinatar jo ki mujse bohat misvehavior karta tha aur bo mere kam apne realtive ko karana chahta tha islye muje service nai lekar deta tha.mere pass sent ki gayi mail padi hai .plz meri help ki jaye mere jaha aur koi bada person nai hai jisse main apni bat karun. ab mere pass koi naya kam karne ke liye paise nai hai.
tnx
kultar singh

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